Revinate
Claim this toolHospitality's leading direct booking platform powered by AI and guest data.
Visit WebsiteReviews onG2Capterra
13 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Significantly reduces reliance on OTAs by boosting direct bookings.
Biggest con
Specific pricing details are not publicly available, requiring a demo request.
TL;DR - Revinate
- Drives direct bookings and revenue for hotels.
- Unifies guest data into comprehensive 360-degree profiles.
- Offers AI-powered marketing, messaging, and reservation tools.
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms
What is Revinate?
Revinate is a comprehensive direct booking platform specifically designed for the hospitality industry. It helps hotels drive more direct revenue by leveraging guest data throughout the entire guest journey, from pre-stay engagement to post-stay loyalty. The platform unifies fragmented guest data into a 360-degree view, enabling hoteliers to identify, segment, and engage with guests through personalized campaigns.
Revinate's suite of products includes tools for guest data management, AI-powered marketing automation, intelligent messaging, reputation management, and reservation sales optimization. It aims to reduce reliance on Online Travel Agencies (OTAs) by empowering hotels to build stronger direct relationships with guests, increase conversions, and foster repeat bookings. The platform is trusted by over 12,500 hotels worldwide, managing over 950 million guest profiles, and has driven billions in direct revenue for its users.
Available on: Web
Pros & Cons
Pros
- Significantly reduces reliance on OTAs by boosting direct bookings.
- Provides a comprehensive 360-degree view of guest data for personalized engagement.
- Automates marketing and communication tasks, freeing up hotel staff.
- Offers specialized tools for various communication channels like email, voice, and messaging.
- Backed by decades of hospitality-specific industry expertise.
Cons
- Specific pricing details are not publicly available, requiring a demo request.
- Primarily focused on the hospitality sector, limiting applicability for other industries.
- Requires integration with existing hotel systems for full data utilization.
Ratings Across the Web
4.6(13 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Unified 360-degree guest profiles (Rich Guest Profiles™)Advanced guest segmentation builderAI-powered email marketing automationDrag & drop email composerAI-powered guest messaging (Revinate Ivy)Guest feedback and reputation management across 100+ sitesReservation Sales optimization for inbound and outbound callsRezForce for outsourced reservation agent support
Pricing Plans
Pricing checked Jul 16, 2026
STARTER
Request pricing
- Hospitality CRM
- PMS segmentation
- Campaign automation
- Drag & drop editor
- Litmus email rendering
- Campaign & revenue analytics
- Performance digests
PRO
Request pricing
- Includes all STARTER features
- Drip campaigns
- Qualification campaigns
- Room and amenity upselling
- A/B testing
- Database insights
- Guest preferences
CUSTOM
Request pricing
- Includes all STARTER and PRO features
- Full 360 view of guests
- Advanced integrations
- Advanced segmentation
- Revinate University certifications
- Customer advisory
- Transactional emails
Reviews
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4.6/5
Across 13 verified user reviews on G2, Capterra
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Revinate FAQ
How does Revinate help hotels reduce reliance on online travel agencies?
Revinate empowers hotels to drive more direct bookings by leveraging guest data for personalized marketing and communication throughout the guest journey. This reduces dependence on OTAs by building stronger direct relationships and fostering repeat bookings.
How does Revinate compare to Segment in terms of guest data unification?
While Segment is a general customer data platform, Revinate is purpose-built for hospitality, unifying fragmented guest data from various hotel systems into a 360-degree view. Revinate also includes AI-powered marketing automation, reputation management, and reservation sales optimization tailored specifically to hotels.
What limitations should hotels consider before adopting Revinate?
Revinate is primarily focused on the hospitality sector, so its applicability for other industries is limited. Additionally, specific pricing details are not publicly available and require a demo request, and the platform needs integration with existing hotel systems for full data utilization.
Which teams within a hotel benefit most from Revinate's platform?
Marketing teams benefit from Revinate's AI-powered automation and personalized campaign tools, while revenue management teams can use it to optimize direct booking strategies. Front desk and guest relations teams also gain from intelligent messaging and a unified guest view for better service.
How is Revinate priced?
Revinate is a paid product with no permanently free tier. Specific pricing details are not publicly available and must be obtained by requesting a demo from the sales team.
Can Revinate automate multi-channel guest communications?
Yes, Revinate offers specialized tools for various communication channels, including email, voice, and messaging, enabling automated and personalized guest engagement throughout the journey.
Does Revinate provide a unified guest profile across the entire guest journey?
Yes, Revinate unifies fragmented guest data into a comprehensive 360-degree view, covering pre-stay, on-stay, and post-stay interactions. This allows hoteliers to identify, segment, and engage guests effectively.
How does Revinate's AI support personalized marketing campaigns?
Revinate's AI-powered marketing automation enables hotels to create personalized campaigns based on guest data and behavior. This includes segmenting guests and delivering tailored offers to increase conversions and repeat bookings.
Source: revinate.com