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Stayntouch

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Re-imagining the guest and staff experience with a cloud-native hotel management platform.

Paid plans only
PaidHotel ManagementRevenue ManagementGuest ExperiencePayment Processing
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Reviews onG2Capterra
152 reviews tracked

The Bottom Line

Price
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Key facts

  • Cloud-native PMS for streamlined hotel operations and enhanced guest experiences.
  • Automates upsells and offers mobile/kiosk check-in to boost revenue and guest satisfaction.
  • Provides multi-property management, extensive integrations, and a secure payment solution.

Pros

  • Enhances guest experience with mobile and kiosk options
  • Increases revenue through automated upsells and optimized room pricing
  • Boosts staff productivity and operational efficiency
  • Offers robust multi-property management capabilities
  • Provides extensive integrations without additional costs

Cons

  • Specific pricing details are not publicly available and require a demo or quote
  • Requires integration with existing hotel infrastructure for full benefits

What is Stayntouch?

Stayntouch is a comprehensive, cloud-native hotel property management system (PMS) designed to modernize hotel operations and enhance guest experiences. It provides a full suite of features for managing hotel portfolios, streamlining check-ins, and delivering personalized services through an intuitive platform. The system is built for flexibility and scalability, adapting to the evolving needs of independent hotels, hotel chains, and management companies. The platform focuses on driving revenue through automated upsells, offering mobile and kiosk check-in options for guest convenience, and boosting staff productivity with streamlined workflows. Stayntouch also includes a secure, end-to-end payment solution, Stayntouch Pay, which simplifies transaction management without hidden fees. With a commitment to 100% system uptime and extensive integration capabilities, Stayntouch aims to reduce operational costs, accelerate staff adoption, and improve overall guest satisfaction.

Available on: Web

how we evaluateSourcestayntouch.com ↗

Ratings Across the Web

4.5(152 reviews)

Stayntouch holds an aggregate rating of 4.5 out of 5 from 152 reviews across G2 and Capterra, last checked September 17, 2026.

G267 reviews
4.4/5
Capterra85 reviews
4.6/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Full-featured cloud-native PMS
  • Multi-property management
  • Automated upselling via mobile devices
  • Mobile and kiosk check-in/check-out
  • Streamlined workflows and automation for staff
  • Scalable and reliable solution with 100% system uptime
  • Seamless integration with over 1200 interfaces
  • Stayntouch Pay for secure payment transactions

Pricing Plans

Pricing checked Oct 1, 2026

Stayntouch plans and prices, checked October 2026
PlanPriceDetails
Stayntouch PMS

Request Pricing

Stayntouch 2.0

Request Pricing

  • Stayntouch Booking
  • Stayntouch Kiosk

Included in all plans

  • Reservation Management
  • Front Desk Management
  • Rate/Revenue Management
  • Guest Mobility
  • Mobile Housekeeping
  • Financials
  • Groups & Allotment
  • Reporting
View full pricing

Is Stayntouch worth the price?

Fair value

The pricing for Stayntouch is opaque, requiring users to 'Request Pricing' for both the 'Stayntouch PMS' and 'Stayntouch 2.0' tiers.

It is best for hotels and hospitality businesses that prioritize a comprehensive, cloud-native management platform and are willing to engage in a sales process to determine costs.

Hidden Costs & Gotchas

Add-on module costs

Reviews

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4.5/5

Across 152 verified user reviews on Capterra, G2

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Best Stayntouch Alternatives

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Stayntouch alternatives8+ tools ranked, pricing + verdict per pickStayntouch vs ResNexusHead-to-head: features, pricing, who winsStayntouch vs SiteMinderHead-to-head: features, pricing, who winsStayntouch vs SirvoyHead-to-head: features, pricing, who wins

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Stayntouch FAQ

How does Stayntouch enhance the guest experience at hotels?

Stayntouch enhances the guest experience by offering convenient mobile and kiosk check-in options, allowing guests to personalize their stay. It also supports automated upsells to provide tailored service offerings. The platform is designed to improve overall guest satisfaction through streamlined interactions.

Which teams within a hotel benefit most from using Stayntouch?

Hotel management and front desk teams benefit significantly from Stayntouch due to its comprehensive property management features and streamlined workflows. Revenue management teams can also leverage its tools for optimized room pricing and automated upsells. The system aims to boost staff productivity across various operational roles.

How does Stayntouch compare to Cloudbeds for hotel property management?

Stayntouch, similar to Cloudbeds, offers a comprehensive cloud-native hotel management platform designed to modernize operations. Stayntouch specifically highlights its 100% system uptime and extensive integration capabilities without additional costs, alongside its integrated payment solution, Stayntouch Pay. It focuses on enhancing guest and staff experiences through mobile and kiosk options.

What kind of operational challenges does Stayntouch help hotels overcome?

Stayntouch helps hotels overcome operational challenges by streamlining check-in processes and boosting staff productivity with intuitive workflows. It also addresses revenue generation by enabling automated upsells and optimized room pricing. The platform aims to reduce operational costs and improve overall efficiency for hotel portfolios.

Does Stayntouch include an integrated payment processing solution?

Yes, Stayntouch includes a secure, end-to-end payment solution called Stayntouch Pay. This feature simplifies transaction management for hotels and operates without hidden fees. It is an integral part of the platform's comprehensive offering.

How is Stayntouch priced for hotel businesses?

Stayntouch is a paid product and does not offer a permanently free tier. Specific pricing details are not publicly available and require a demo or quote directly from the provider. The pricing model is designed to support various hotel sizes and operational needs.

What are the primary limitations a hotel might encounter with Stayntouch?

One primary limitation is that specific pricing details for Stayntouch are not publicly available, requiring a direct inquiry for a quote or demo. Additionally, achieving the full benefits of the system requires integration with a hotel's existing infrastructure. These factors should be considered during evaluation.

Source: stayntouch.com

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