Guesty
UnclaimedThe leading AI property management software for short-term rentals, simplifying operations and maximizing revenue.
Visit WebsiteWhat is Guesty?
Guesty (channel managers): The leading AI property management software for short-term rentals, simplifying operations and maximizing revenue. Guesty is an AI-powered property management software designed for short-term rental businesses, from independent hosts to large enterprises. It provides a comprehensive platform to manage all aspects of vacation rental operations, including multi-channel distribution, guest communication, owner management, revenue optimization, and direct bookings. Key capabilities: Multi-Calendar for all reservations, Channel Management for 60+ booking channels, Unified Inbox for all guest communication (email, WhatsApp, OTA), AI-generated personalized guest replies (ReplyAI), Dynamic pricing with Guesty PriceOptimizer™. Guesty ships a free plan plus paid tiers that unlock as usage grows. Buyers most often compare Guesty against Campspot, Stayntouch, Infor HMS.
TL;DR - Guesty
- AI-powered platform for managing short-term rental properties.
- Centralizes listings, communication, and operations across 60+ channels.
- Offers dynamic pricing, automated guest journeys, and risk mitigation tools.
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms
Pros & Cons
Pros
- Comprehensive solution covering distribution, operations, and guest experience.
- AI-powered tools significantly reduce manual workload and improve efficiency.
- Scalable packages cater to hosts of all sizes, from solo to enterprise.
- Integrates with over 200 industry solutions via an open API.
- Offers advanced features like dynamic pricing and fraud prevention.
Cons
- No completely free version available.
- Monthly plans are not discounted compared to annual plans.
- Some advanced features like PriceOptimizer and Damage Protection are add-ons or part of higher-tier bundles.
Ratings Across the Web
4.4(488 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Multi-Calendar for all reservationsChannel Management for 60+ booking channelsUnified Inbox for all guest communication (email, WhatsApp, OTA)AI-generated personalized guest replies (ReplyAI)Dynamic pricing with Guesty PriceOptimizer™Automated end-to-end guest journeyOwner Management with owner portals and statementsDirect Booking website builder
Pricing Plans
Lite
Freemium
- Syncs with Airbnb, Booking.com and Vrbo
- Multi-Calendar
- Unified Inbox
Pro
Get a quote
- Everything in Lite
- Syncs with 60+ listing channels
- Owners portal
- Revenue management
Enterprise
Customized offer
- Everything in Pro
- Enterprise-grade security
- Tailored onboarding
- Advanced reporting
About Guesty
By Toolradar Team·
Guesty is an AI-powered property management software designed for short-term rental businesses, from independent hosts to large enterprises. It provides a comprehensive platform to manage all aspects of vacation rental operations, including multi-channel distribution, guest communication, owner management, revenue optimization, and direct bookings.
The platform centralizes property management tasks by allowing users to sync listings across major channels like Airbnb, Booking.com, and Vrbo, as well as over 60 other booking channels. It streamlines guest interactions with a unified inbox that aggregates messages from various sources, enhanced by AI-generated replies and automated communication workflows. Guesty also offers tools for financial performance, risk mitigation, and operational efficiency, such as dynamic pricing, task management, and a mobile app for on-the-go management.
Guesty caters to different business sizes with tailored packages: Guesty Lite for 1-3 listings, Guesty Pro for 4-199 listings, and Guesty Enterprise for 200+ listings. It aims to help property managers simplify demanding tasks, optimize for top rankings, drive revenue through dynamic pricing and elevated guest experiences, and scale their portfolio effectively.
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Guesty FAQ
How does Guesty prevent double bookings across multiple platforms?
Guesty's Multi-Calendar feature and automated calendar rules synchronize properties in real-time across over 60 channels, including Airbnb, Booking.com, and Vrbo. This real-time synchronization eliminates the possibility of double bookings by instantly updating availability across all connected platforms.
What specific AI-powered tools are available for guest communication?
Guesty offers ReplyAI, which generates instant, personalized responses in the guest's preferred language, matching the user's communication style and brand. Additionally, the platform provides AI-generated personalized guest replies and AI-driven website content creation to streamline interactions.
Can Guesty manage communications from various channels like WhatsApp and email within its Unified Inbox?
Yes, the Unified Inbox centralizes all guest and owner communication, allowing users to manage conversations from Airbnb, Vrbo, direct bookings, WhatsApp, email, and other OTA platforms. Users can reply through any of these channels directly from the inbox without needing to log into separate applications.
What are the different Guesty packages available based on the number of listings?
Guesty offers three main packages: Guesty LITE for solo hosts with 1-3 listings, Guesty PRO for professional property managers with 4-199 listings, and Guesty ENTERPRISE for operators with 200+ listings. Each package is tailored with specific features to support different scales of operation.
Does Guesty support building branded direct booking websites?
Yes, Guesty provides the functionality to build branded booking websites. This allows property managers to drive direct bookings and maintain their brand identity while managing their properties.
How does Guesty assist with team collaboration for guest communication?
Within the Unified Inbox, teams can share notes, assign tasks, and seamlessly transfer conversations between team members. This ensures that all communication is managed efficiently and nothing falls through the cracks, improving overall guest experience.
Source: guesty.com