Shiji Enterprise
UnclaimedIntegrated technology solutions powering enterprise and independent hotels worldwide.
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TL;DR - Shiji Enterprise
- Integrated suite of hospitality technology solutions for hotels.
- Connects operations, guest experience, and data in one ecosystem.
- Includes PMS, POS, reputation management, distribution, and analytics tools.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Comprehensive, integrated suite covering all aspects of hotel operations.
- Cloud-native and open-API architecture for flexibility and scalability.
- Advanced guest profiling and universal search enhance personalization and efficiency.
- Robust security and compliance features, including GDPR and ISO27001 certification.
- Designed for multi-property management, enabling consistent operations and updates across a group.
Cons
- The extensive feature set might have a steep learning curve for new users.
- Pricing information is not publicly available, requiring direct contact for quotes.
Preview
Key Features
Daylight PMS (Property Management System)Shiji Platform (Centralized hub for hospitality management)Reviewpro Reputation (Guest feedback and reputation management)Meridian Experiences (Non-room booking and revenue management)Iceportal Content (Content distribution and management)Horizon Distribution (Simplified distribution for maximum visibility)Infrasys POS (Point of Sale for F&B operations)Astral Payments (Integrated hotel payments)
Pricing
Paid
Shiji Enterprise offers paid plans. Visit their website for current pricing details.
What is Shiji Enterprise?
Shiji Enterprise provides an integrated product portfolio designed to connect hotel operations, guest experience, and data within a secure, scalable ecosystem. It offers a comprehensive suite of hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS) for F&B, guest reputation management, content distribution, and advanced analytics.
The platform is built to help hotels run smarter 24/7, empowering hoteliers with reliable tools for managing everything from reservations and guest profiles to payments and distribution. It caters to both enterprise hotel groups and independent properties, aiming to streamline operations, enhance guest satisfaction, and drive revenue through a unified and intelligent system.
Key offerings like Daylight PMS, Infrasys POS, Reviewpro Reputation, and Twilight Data + AI work together to provide an end-to-end solution for modern hospitality businesses, focusing on efficiency, data-driven decision-making, and a seamless guest journey.
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Shiji Enterprise FAQ
How does Daylight PMS handle guest data across multiple properties within a hotel group?
Daylight PMS features a multi-property architecture that centralizes guest data. It creates Single Guest Profiles, providing a unified view of each guest's preferences, history, and interactions across all properties in the group. Powerful algorithms continuously identify and merge duplicate profiles to ensure accuracy and consistency.
What specific security and compliance measures are in place to protect sensitive guest information?
Shiji Enterprise employs robust security measures, including 24/7 Security Team monitoring, ISO27001 certification, and CSL compliance. It uses advanced encryption for data at rest and in transit, continuous threat monitoring, and secure guest privacy vaults for personally identifiable data, ensuring adherence to standards like GDPR and in-country fiscal/legal compliance.
Can Shiji's solutions integrate with existing hotel systems or third-party applications?
Yes, Shiji's Daylight PMS and other components are built with an Open-API architecture, allowing for easy integration with dozens of existing systems. This ensures that hotels can connect their current infrastructure with Shiji's platform for seamless data exchange and operations.
How does the 'Universal Search' feature in Daylight PMS benefit hotel staff during daily operations?
Universal Search allows staff to quickly find information across multiple systems, locations, and data sources using partial names, phone numbers, reservation details, loyalty status, or special requests. This speeds up check-in processes, enhances guest interactions by providing immediate access to guest history across properties, and helps prevent duplicate guest profiles.
What is the primary function of the Shiji Platform in the overall ecosystem?
The Shiji Platform serves as the central, easy-to-use hub for hospitality management. It is a next-generation platform designed to seamlessly connect technology, data, and the guest experience across all properties, acting as the core infrastructure that integrates all of Shiji's specialized products.
Beyond traditional PMS functions, how does Shiji Enterprise help hotels manage non-room bookings and experiences?
Meridian Experiences is a dedicated solution within Shiji Enterprise that simplifies the management of non-room bookings and revenue. This includes easily managing reservations for spas, conference rooms, fitness facilities, or other activities, allowing hotels to optimize these additional revenue streams.
Source: shijigroup.com