AI-ready, cloud-native ERP platform for comprehensive hospitality management.
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IDS Next incorporates in-app AI-powered support agents to provide faster issue resolution directly within the software interface. This is complemented by live chat, email, and telephone support, along with a Salesforce-enabled customer self-service portal.
IDS Next offers flexibility in deployment. Businesses can choose to implement the full-stack cloud ERP solution for comprehensive management or select individual modules tailored to specific operational needs, such as for hotels, restaurants, wellness centers, or banquets.
IDS Next maintains diversified disaster recovery sites located in India and Sri Lanka. This geographical distribution ensures robust data protection and business continuity for its cloud-native platform.
The platform is designed to enhance every hospitality vertical, including hotels, restaurants, wellness and leisure operations, and banquet or event venues. It offers tailored solutions, whether through its full-stack ERP or intuitive modules focused on singular operations, to meet the unique requirements of each segment.
IDS Next boasts over 350 global technology integrations, allowing it to connect with a wide array of third-party systems and services. This extensive integration capability ensures seamless data flow and enhanced functionality across the hospitality ecosystem.
Source: idsnext.com