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Reviews on TrustRadius G2 Capterra
457 reviews tracked

The Bottom Line

Price
From $89/mo, billed monthly. Compare plans

Key facts

  • Comprehensive cloud-based POS for restaurants, optimizing operations and guest experience.
  • Integrates ordering, payments, inventory, accounting, and staff management.
  • Provides real-time data insights for menu optimization, staff performance, and business growth.

Pros

  • Optimizes restaurant operations and enhances guest experiences.
  • Provides real-time data and advanced reporting for informed decision-making.
  • Supports multiple ordering methods and integrated payments for efficiency.
  • Comprehensive features for inventory, accounting, and staff management.
  • Cloud-based system with offline capabilities and 24/7 support.

Cons

  • No explicit free trial mentioned for the restaurant POS, only a demo request.
  • Offline functionality has limitations for master data maintenance and ecloud evaluations.

What is Lightspeed Restaurant?

Lightspeed Restaurant is a comprehensive cloud-based Point of Sale (POS) system specifically built for ambitious hospitality professionals. It allows restaurants to customize their workflows, from menus and screen layouts to floor plans, and craft seamless guest experiences from ordering to data-backed recommendations. The system provides real-time insights from every integrated transaction, enabling faster decision-making and operational optimization. This POS solution offers a wide array of features to manage both front-of-house and back-of-house operations. It supports various ordering methods like online, tableside, and QR code ordering, and integrates payment processing for a streamlined experience. Beyond transaction management, Lightspeed Restaurant includes tools for inventory tracking down to the ingredient level, automated accounting, consolidated delivery order management, and a Kitchen Display System (KDS). It also provides payroll and workforce management capabilities, including scheduling, labor forecasting, and tip management. Lightspeed Restaurant is designed for efficiency and scalability, catering to single and multi-location businesses. It offers advanced reporting and business intelligence tools to optimize menus, track customer behavior, and identify top-performing staff. The system is known for its speed, being 40% faster on average than other leading restaurant POS systems, and offers 24/7 support, one-on-one onboarding, and dedicated account managers to ensure a smooth transition and ongoing success.

Available on: Web

Ratings Across the Web

4.5 (457 reviews)

Lightspeed Restaurant holds an aggregate rating of 4.5 out of 5 from 457 reviews across TrustRadius, G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Customizable menus, screens, and floor plans
  • Online, tableside, and QR code ordering
  • Integrated payment processing
  • Ingredient-level inventory management
  • Automated accounting
  • Consolidated delivery order management
  • Kitchen Display System (KDS)
  • Customer Facing Display

Pricing Plans

Pricing checked Oct 28, 2026. Source: lightspeedhq.com/pricing, read Oct 28, 2026

Lightspeed Restaurant plans and prices, checked October 2026
Plan Price Details
Basic

89 USD /mo

  • Built-in Lightspeed eCommerce (Basic)
Core

149 USD /mo

  • Built-in Lightspeed eCommerce
  • Landed Costs
  • Insights (Forecasting, order recommendations & custom reporting)
+4 more
  • API access
  • Workflows
  • Custom User Roles
  • SSO (Single Sign-ON)
Plus

289 USD /mo

  • Built-in Lightspeed eCommerce
  • Landed Costs
  • Insights (Forecasting, order recommendations & custom reporting)
+4 more
  • API access
  • Workflows
  • Custom User Roles
  • SSO (Single Sign-ON)

Included in all plans

  • Retail POS (1 register included)
  • Integrated Payments
  • Inventory Management
  • Lightspeed NuORDER
  • NuORDER Catalog
  • PO Sync
  • In-store and online loyalty
  • Advanced sales, staff and inventory reports

Is Lightspeed Restaurant worth the price?

Good value

Lightspeed Restaurant's pricing, starting at $89/month for Basic, is on the higher end compared to some entry-level POS systems, but the feature set, even at the Basic tier, is robust.

The jump to Core at $149/month and Plus at $289/month offers significant advanced features like forecasting and API access, justifying the cost for growing businesses. It's best for established restaurants or those planning significant growth who need comprehensive management tools.

Hidden Costs & Gotchas

Onboarding/professional services are extra

Hardware costs not included

Payment processing rate is fixed at 1.5%

Full Lightspeed Restaurant pricing: every plan, hidden costs and alternatives

How Lightspeed Restaurant's pricing compares

At $89/mo, billed monthly, Lightspeed Restaurant is mid-range of its 2 comparable direct competitors ($29 to $89/mo across the set).

Lightspeed Restaurant
$89

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 28, 2026.

Email me when Lightspeed Restaurant changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Lightspeed Restaurant by the numbers

Toolradar data: Lightspeed Restaurant's entry paid plan ($89/mo, billed monthly) ranks #12 of 16 (joint) for price among the Restaurant POS tools with a verified entry price and no stated unit, where the median is $49.50/mo. It is listed as an alternative to 24 other tools on Toolradar, ranking #3 of 38 in Restaurant POS. As of Nov 2026.

Lightspeed Restaurant compared with 38 Restaurant POS tools on Toolradar, as of Nov 2026
Metric Lightspeed Restaurant Peer median Position (1 is best)
Entry paid plan $89/mo, billed monthly $49.50/mo #12 of 16 (joint) tools with no stated price unit, verified price
Free plan No 12 of 38 have one n/a
Listed as an alternative to 24 tools 5 #3 of 38
User rating 4.5/5 (across the web, 457 ratings) 4.2/5 #6 of 20 (joint) tools with 20+ reviews

Listed as an alternative to: #2 on 2026-10-16 to #3 on 2026-11-02 (rank among 38 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Restaurant POS data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Lightspeed Restaurant by the numbers”, Nov 2026.

Reviews

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4.5/5

Across 457 verified user reviews on G2, Capterra, TrustRadius

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Lightspeed Restaurant FAQ

How does Lightspeed Restaurant help optimize inventory management for restaurants?

Lightspeed Restaurant provides detailed inventory tracking capabilities, allowing restaurants to monitor stock down to the ingredient level. This feature helps in managing supplies efficiently and reducing waste by providing accurate data on usage.

Which teams within a restaurant would benefit most from Lightspeed Restaurant?

Lightspeed Restaurant is beneficial for front-of-house teams managing orders and payments, back-of-house teams handling kitchen operations and inventory, and management teams utilizing advanced reporting for business intelligence and staff optimization.

How is Lightspeed Restaurant priced?

Lightspeed Restaurant is a paid product and does not offer a permanently free tier. Prospective users can request a demo to understand its features and suitability for their business needs.

Can Lightspeed Restaurant handle various ordering methods?

Yes, Lightspeed Restaurant supports multiple ordering methods including online ordering, tableside ordering, and QR code ordering. This flexibility allows restaurants to cater to diverse customer preferences and streamline their service.

What kind of limitations does Lightspeed Restaurant have regarding offline functionality?

While Lightspeed Restaurant is cloud-based with offline capabilities, its offline functionality has limitations. Specifically, master data maintenance and ecloud evaluations cannot be performed when the system is offline.

How does Lightspeed Restaurant compare to Toast POS in terms of speed?

Lightspeed Restaurant is designed for speed, operating 40% faster on average than other leading restaurant POS systems, which would include competitors like Toast POS. This allows for quicker transactions and more efficient service.

Does Lightspeed Restaurant offer tools for managing staff and payroll?

Yes, Lightspeed Restaurant includes comprehensive tools for payroll and workforce management. These features cover scheduling, labor forecasting, and tip management, helping restaurants efficiently manage their human resources.

How does Lightspeed Restaurant pricing compare with other Restaurant POS tools?

Lightspeed Restaurant's entry paid plan ($89/mo, billed monthly) ranks #12 of 16 (joint) for price among the Restaurant POS tools with a verified entry price and no stated unit, where the median is $49.50/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

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