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Aloha POS

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All-in-one cloud-based restaurant POS system for streamlined operations and enhanced guest experiences.

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Reviews onG2Capterra
75 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Cloud-based for accessibility and scalability

Biggest con

Many advanced features are optional add-ons, potentially increasing cost

TL;DR - Aloha POS

  • Cloud-based POS system for comprehensive restaurant management.
  • Streamlines front-of-house, back-of-house, payments, and reporting.
  • Offers multi-store management and offline availability for operational resilience.
Pricing: Paid only
Best for: Enterprises & pros
3.9/5 across review platforms

What is Aloha POS?

Editorial review
Aloha Cloud is a comprehensive cloud-based point-of-sale (POS) system designed specifically for restaurants. It offers an end-to-end solution for managing front-of-house, back-of-house, payments, and reporting. The system aims to simplify restaurant operations, improve service efficiency, and provide actionable insights for decision-making. This solution is ideal for restaurants seeking a simple, cloud-based platform that can scale easily, especially those with multiple locations. It provides tools for managing menus, pricing, and employees centrally, while also ensuring offline availability to minimize disruptions. Key benefits include saving time on management tasks, improving customer service through efficient ordering and payment, and gaining better control over business operations with clear data and multi-store management capabilities. Aloha Cloud is built by industry experts to increase guest engagement, speed, and efficiency. It also offers various add-ons like online ordering, advanced reporting, labor and inventory management, kitchen displays, gift cards, delivery marketplace integration, self-service kiosks, and handheld devices to further enhance functionality and operational efficiency.

Available on: Web

Pros & Cons

Pros

  • Cloud-based for accessibility and scalability
  • Centralized management for multiple locations
  • Offline mode ensures continuous operation
  • Comprehensive feature set for end-to-end restaurant management
  • Offers various add-ons for extended functionality

Cons

  • Many advanced features are optional add-ons, potentially increasing cost
  • Specific pricing details are not publicly available

Ratings Across the Web

3.9(75 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Easy-to-use front-of-house interface (handhelds and POS screens)Centrally managed back office for multi-store operationsIntegrated payment processing with EMV and NFC supportReporting and analytics for business insightsOffline availability for uninterrupted serviceOnline ordering for takeout, curbside, and deliveryLabor and inventory management (via Aloha Smart Manager add-on)Kitchen Display System (KDS)

Pricing Plans

Pricing checked Jun 11, 2026

Aloha Cloud

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Everything in all plans.

Aloha Essentials

Contact us

Everything in all plans, plus:

  • Online Ordering (Optional add-on)
  • Contactless Order & Payments via QR Code (Optional add-on)
  • Advanced Reporting & Business Intelligence (Optional add-on)
  • Gift Cards (Optional add-on)
  • Advanced Loyalty and Marketing (Optional add-on)
  • Kitchen (Optional add-on)
  • Digital Signage (Optional add-on)
  • Payroll (Optional add-on)

Included in all plans

  • Point of Sale
  • Customer Care & Onboarding Support
  • Payment Processing + EMV
  • Basic Loyalty
  • Restaurant Grade Hardware

Reviews

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3.9/5

Across 75 verified user reviews on Capterra, G2

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Aloha POS FAQ

How does Aloha POS support restaurants with multiple locations?

Aloha POS provides centralized management capabilities, allowing restaurants to manage menus, pricing, and employees across all their locations from a single platform. This simplifies operations and ensures consistency across the brand. It is designed to scale easily for businesses with multiple sites.

What kind of user benefits most from Aloha POS?

Restaurants seeking a simple, cloud-based platform that can scale easily, especially those with multiple locations, will find Aloha POS most beneficial. It provides tools for managing various aspects of restaurant operations, from front-of-house to back-of-house, and offers actionable insights.

How is Aloha POS priced?

Aloha POS is a paid product and does not offer a permanently free tier. Many advanced features are available as optional add-ons, which can affect the overall cost.

Can Aloha POS operate without an internet connection?

Yes, Aloha POS includes an offline mode to ensure continuous operation even if the internet connection is interrupted. This minimizes disruptions and allows restaurant operations to proceed smoothly.

How does Aloha POS compare to Square for restaurant management?

Aloha POS offers a comprehensive, end-to-end cloud-based solution specifically designed for restaurants, including centralized management for multiple locations and an offline mode. It also provides a wide range of add-ons like labor and inventory management, kitchen displays, and self-service kiosks to enhance functionality.

What are the potential trade-offs when choosing Aloha POS?

A potential trade-off with Aloha POS is that many advanced features, such as online ordering or inventory management, are offered as optional add-ons. This approach could potentially increase the overall cost for restaurants requiring a full suite of functionalities.

Which add-ons are available to extend the functionality of Aloha POS?

Aloha POS offers various add-ons to enhance its functionality, including online ordering, advanced reporting, labor and inventory management, kitchen displays, gift cards, delivery marketplace integration, self-service kiosks, and handheld devices.

Source: ncr.com

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