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Revel Systems

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Supercharge your restaurant or bar with next-gen POS, mobile, and contactless technology.

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Reviews onG2Capterra
468 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive all-in-one solution for restaurant management.

Biggest con

Pricing details are not transparent and require direct contact.

TL;DR - Revel Systems

  • All-in-one POS and payment platform for restaurants and bars.
  • Offers mobile ordering, QR code payments, and integrated online ordering.
  • Provides secure payment processing with competitive pricing and F&B-specific features.
Pricing: Paid only
Best for: Enterprises & pros
3.8/5 across review platforms

What is Revel Systems?

Editorial review
Revel Systems, powered by SkyTab by Shift4, offers an all-in-one restaurant platform designed to streamline operations from front-of-house to back-of-house. It provides a comprehensive suite of tools including point-of-sale (POS) capabilities, mobile ordering and payments, and integrated online ordering solutions. The platform aims to drive faster service, smarter operations, and increased profits for restaurants and bars. This system is ideal for food and beverage businesses looking to modernize their payment processing and operational management. It emphasizes secure transactions with state-of-the-art encryption and offers competitive pricing through a one-stop-shop approach, including free hardware and waived fees for payment processing. Key benefits include enhanced customer experience through mobile and QR code ordering, robust reporting, and features tailored specifically for the food and beverage industry like tips, tabs, and offline processing.

Available on: Web

Pros & Cons

Pros

  • Comprehensive all-in-one solution for restaurant management.
  • Enhanced security for customer data and payments.
  • Competitive pricing with potential for free hardware and waived fees.
  • Features specifically designed for the food and beverage industry.
  • Improves efficiency with mobile and contactless ordering options.

Cons

  • Pricing details are not transparent and require direct contact.
  • Primarily focused on the food and beverage industry, limiting broader application.
  • Reliance on Shift4 for payment processing may limit choices for businesses.

Ratings Across the Web

3.8(468 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Mobile ordering and paymentsMarketing and loyalty toolsIntegrated online orderingQR code order and payThird-party integrationsGift cards and eGiftReporting and analyticsReservations and waitlist

Pricing

Paid

Revel Systems offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

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3.8/5

Across 468 verified user reviews on Capterra, G2

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Revel Systems FAQ

What specific features does SkyTab offer for front-of-house and back-of-house restaurant operations?

SkyTab provides a comprehensive platform that includes mobile ordering and payments, marketing and loyalty tools, integrated online ordering, and QR code order and pay for front-of-house. For back-of-house, it offers reporting and analytics, reservations and waitlist management, and support for gift cards and eGift.

How does Revel Systems ensure the security of customer payment data?

Revel Systems employs state-of-the-art security technology to protect customer data. This includes EMV compliance, PCI-validated point-to-point encryption (P2PE), and advanced tokenization.

Can Revel Systems handle restaurant-specific payment scenarios like tips and tabs?

Yes, Revel Systems is designed to support unique food and beverage features. It handles tips, tabs, and incremental authorizations, and also provides offline processing capabilities for uninterrupted service.

What types of free hardware and services are included to help reduce the total cost of credit card payments?

Revel Systems, through Shift4's one-stop-shop approach, offers free contactless EMV terminals and free mobile devices. Additionally, certain fees are waived to provide the lowest total cost for accepting credit card payments.

Beyond standard POS functions, what additional marketing and customer engagement tools are integrated into the SkyTab platform?

SkyTab integrates marketing and loyalty tools to help businesses engage with their customers. It also supports gift cards and eGift programs, and provides reporting and analytics to track performance.

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