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SpotOn

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Integrated point-of-sale systems and business software solutions for restaurants and small businesses.

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Reviews onG2Capterra
306 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Comprehensive suite of tools for both front-of-house and back-of-house operations.

Biggest con

Does not allow use of own POS hardware or tablets, requiring proprietary SpotOn hardware.

TL;DR - SpotOn

  • Integrated POS and business management for restaurants and small businesses.
  • Offers solutions for online ordering, reservations, marketing, and labor management.
  • Provides transparent payment processing with next-day funding and various payment options.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is SpotOn?

Editorial review
SpotOn provides comprehensive point-of-sale (POS) systems and business software solutions designed for restaurants and small businesses. Their offerings range from full-service restaurant management systems to easy payment processing for various small business types like retail, professional services, automotive, and health & beauty. The platform aims to help businesses boost revenue, streamline operations, and create exceptional customer experiences through a suite of integrated tools. Key functionalities include robust POS hardware and software, online ordering and delivery, reservation and waitlist management, marketing and loyalty programs, and labor management tools like scheduling and payroll prep. SpotOn also emphasizes transparent and affordable payment processing with features like next-day funding, dual pricing options, and the ability to accept various digital payment types. They offer personalized setup, training, and 24/7 customer support to ensure businesses can effectively utilize their tailored solutions.

Available on: Web

Pros & Cons

Pros

  • Comprehensive suite of tools for both front-of-house and back-of-house operations.
  • Transparent and affordable payment processing with no hidden fees or long-term contracts.
  • 24/7/365 customer support from real humans included.
  • AI-powered tools like Profit Assist for cost analysis and Marketing Assist for automated campaigns.
  • Next-day funding for quick access to business funds.

Cons

  • Does not allow use of own POS hardware or tablets, requiring proprietary SpotOn hardware.
  • Setup and implementation costs are present, though training is included.

Ratings Across the Web

4.5(306 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Point-of-sale (POS) systemOnline ordering & deliveryReservations & waitlist managementAI-powered P&L analysis (Profit Assist)Labor management (scheduling, payroll prep, tip management)Marketing & reviews managementLoyalty programs & gift cardsPayment processing (transparent pricing, next-day funding, dual pricing)

Pricing Plans

Pricing checked Jun 19, 2026

Quick start

$0 / month

  • POS essentials
  • No upfront costs
  • Software, hardware, and implementation costs are included in processing fee

POS essentials

$55 / station per month

  • Ideal for most restaurants, with month-to-month flexibility
  • Ordering
  • Payments
  • Table layouts
  • Menu management
  • Reporting

Build your own

Custom rates

  • For multi-unit or operationally complex operations
  • POS essentials
  • Automated cost analysis
  • Online ordering
  • KDS
  • Kiosk
  • Marketing & loyalty
  • Reservations & waitlist

Core Bundle

$50 / month + 20bps (capped at $200)

  • Combines SpotOn’s most powerful software to simplify your operation and boost profit in one affordable package
  • SpotOn Profit Assist
  • SpotOn Order
  • GoTo Place app
  • SpotOn Marketing Assist
  • Software integrations

How SpotOn's pricing compares

At $50/mo, SpotOn is mid-range of its 2 direct competitors ($5 to $89/mo across the set).

Entry paid plan, monthly. Pricing checked Jun 19, 2026.

Reviews

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4.5/5

Across 306 verified user reviews on G2, Capterra

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SpotOn FAQ

How does SpotOn support restaurant operations specifically?

SpotOn offers a full-service restaurant management system that includes robust POS hardware and software, online ordering and delivery, and reservation and waitlist management. It also provides labor management tools like scheduling and payroll preparation to streamline back-of-house operations.

How does SpotOn's payment processing compare to Lightspeed Restaurant?

SpotOn emphasizes transparent and affordable payment processing with no hidden fees or long-term contracts, offering features like next-day funding and dual pricing options. Lightspeed Restaurant also provides payment processing, but SpotOn highlights its specific approach to transparency and funding speed.

What are the main limitations a business might encounter with SpotOn?

A primary limitation is that SpotOn requires the use of its proprietary hardware, meaning businesses cannot use their own POS hardware or tablets. Additionally, while training is included, there are setup and implementation costs associated with getting started.

Which teams would benefit most from using SpotOn?

Teams in restaurants, retail, professional services, automotive, and health & beauty sectors would benefit from SpotOn. It is designed for small businesses looking to integrate POS systems with tools for online ordering, marketing, and labor management.

How is SpotOn priced?

SpotOn is available on a free tier, which provides basic access to its services. For businesses requiring more extensive usage and additional features, paid plans are offered to accommodate their growing needs.

Can SpotOn help businesses manage their marketing efforts?

Yes, SpotOn includes marketing and loyalty programs as part of its comprehensive suite of tools. It also features AI-powered Marketing Assist for automated campaigns, helping businesses engage customers and boost revenue.

Does SpotOn provide support for managing staff and payroll?

SpotOn offers labor management tools that include scheduling and payroll preparation, designed to streamline back-of-house operations. This helps businesses efficiently manage their workforce and prepare for payroll processing.

Source: spoton.com

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