Reviews onG2CapterraSourceForge
198 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Eliminates per-order commissions, increasing restaurant profit margins.
Biggest con
Requires a monthly subscription fee, which can be a barrier for some.
TL;DR - ChowNow
- Commission-free online ordering for restaurants.
- Subscription-based model, not per-order commission.
- Integrates with restaurant websites and social media.
Pricing: Free plan available
Best for: Growing teams
4.7/5 across review platforms
What is ChowNow?
ChowNow provides restaurants with a comprehensive online ordering system designed to help them take control of their digital presence and customer relationships. Unlike third-party delivery apps that charge high commissions, ChowNow offers a subscription-based model, allowing restaurants to keep more of their profits. The platform integrates directly into a restaurant's existing website, social media, and even Google, providing a seamless ordering experience for customers.
This service is ideal for independent restaurants, small chains, and local eateries looking to build direct customer relationships and avoid the high costs associated with marketplace platforms. ChowNow aims to empower restaurants by giving them tools for menu management, order processing, and customer data ownership, fostering loyalty and repeat business.
Pros & Cons
Pros
- Eliminates per-order commissions, increasing restaurant profit margins.
- Allows restaurants to own their customer data.
- Provides a branded online ordering experience.
- Integrates seamlessly with existing restaurant digital assets.
- Offers marketing tools to drive direct orders.
Cons
- Requires a monthly subscription fee, which can be a barrier for some.
- Does not provide a marketplace for customer discovery like major delivery apps.
- Restaurants are responsible for their own delivery logistics if not using a third-party integration.
Ratings Across the Web
4.7(198 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Customizable online ordering systemDirect website integrationSocial media ordering linksGoogle Food Ordering integrationMenu management toolsCustomer data ownershipMarketing and loyalty program supportDedicated restaurant support
Pricing
Freemium
ChowNow offers a generous free tier with optional paid upgrades for advanced features.
Reviews
$99Free with your review
Write a reviewReview ChowNow, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.
4.7/5
Across 198 verified user reviews on Capterra, G2, SourceForge
Add your hands-on experience using the offer above to help the next buyer.
Best ChowNow Alternatives
Top alternatives based on features, pricing, and user needs.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
ChowNow FAQ
How does ChowNow help restaurants manage their online presence?
ChowNow provides a comprehensive online ordering system that integrates directly into a restaurant's existing website, social media, and Google. This allows restaurants to maintain control over their digital presence and offer a seamless ordering experience to their customers.
Which teams or businesses benefit most from using ChowNow?
ChowNow is ideal for independent restaurants, small chains, and local eateries. It helps these businesses build direct customer relationships and avoid the high costs typically associated with marketplace platforms.
How is ChowNow priced?
ChowNow is available on a free tier, with paid plans offering more usage and features. Its subscription-based model allows restaurants to avoid per-order commissions.
What kind of trade-offs should restaurants consider when choosing ChowNow?
Restaurants should consider that ChowNow requires a monthly subscription fee and does not provide a marketplace for customer discovery. Additionally, restaurants are responsible for their own delivery logistics unless they use a third-party integration.
How does ChowNow compare to a competitor like Crunchtime?
Unlike Crunchtime, ChowNow focuses on providing a commission-free online ordering system that allows restaurants to own their customer data and brand their ordering experience. It aims to increase restaurant profit margins by eliminating per-order fees.
Can restaurants use ChowNow to manage their customer data?
Yes, ChowNow allows restaurants to own their customer data, which helps them foster loyalty and encourage repeat business. The platform provides tools for menu management, order processing, and customer data ownership.
Source: get.chownow.com