How does SpotOn ensure continuous operation if my internet connection fails?
SpotOn utilizes a Meraki router that automatically switches to cellular data when your Wi-Fi connection is lost, ensuring your POS system remains operational and you can continue taking orders and processing payments without interruption.
Can SpotOn help me manage multiple restaurant locations from a single interface?
Yes, SpotOn offers multi-unit management capabilities that allow you to coordinate all your locations from one central place. You can view reports across all restaurants and modify menus, pricing, and job permissions universally.
What specific insights can SpotOn's reporting provide to help increase profitability?
SpotOn provides curated reports such as PMIX, daily sales, and labor costs right out of the box. It also offers at-a-glance data with graphs and charts to spot trends, and AI-powered P&L analysis through SpotOn Profit Assist to identify areas for cost reduction and revenue boosting.
How does the GoTo Place app benefit my restaurant and my customers?
The GoTo Place app provides a white-labeled platform for your customers to engage directly with your restaurant. They can place commission-free online orders, make reservations, join waitlists, and earn/redeem loyalty points, all from their mobile device, fostering repeat business and direct engagement.
Does SpotOn integrate with other third-party software for accounting or inventory management?
Yes, SpotOn seamlessly integrates with best-in-class third-party tools for inventory, labor management, ordering & delivery, accounting, and payroll, allowing you to connect your existing systems and streamline your overall operations.
What are the options for financing hardware and how does SpotOn handle setup and training?
SpotOn offers affordable hardware financing options. For setup, they provide a custom menu build and your choice of remote or on-site implementation by specialists, who also provide comprehensive training for your team to ensure everyone is comfortable with the new POS system.