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TouchBistro

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All-in-one POS and restaurant management system to streamline operations and enhance guest experiences.

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Reviews onG2CapterraSourceForge
527 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive all-in-one solution reduces need for multiple systems.

Biggest con

Pricing is not transparently listed, requiring a quote.

TL;DR - TouchBistro

  • All-in-one POS and restaurant management system.
  • Boosts sales, improves guest experience, and saves time/money.
  • Offers front-of-house, back-of-house, and guest engagement tools.
Pricing: Paid only
Best for: Enterprises & pros
4.1/5 across review platforms

What is TouchBistro?

Editorial review
TouchBistro is a comprehensive, cloud-based restaurant management system designed to help restaurateurs increase sales, delight guests, and save time and money. It offers an integrated platform covering front-of-house, back-of-house, and guest engagement solutions, making it suitable for various restaurant types and sizes. The system's core is a powerful Point of Sale (POS) that manages menus, sales, and staff. Beyond the POS, it includes features like inventory management, labor management, kitchen display systems, online ordering, reservations, loyalty programs, and gift cards. TouchBistro aims to improve speed of service, boost kitchen efficiency, control costs, and drive repeat business by providing a unified solution for all restaurant operations.

Available on: Web

Pros & Cons

Pros

  • Comprehensive all-in-one solution reduces need for multiple systems.
  • Cloud-based POS allows for flexible management.
  • 24/7/365 North America-based customer support.
  • Designed to increase sales and improve operational efficiency.
  • Offers extensive reporting and analytics for informed decision-making.

Cons

  • Pricing is not transparently listed, requiring a quote.
  • No explicit mention of a free trial or freemium model.

Ratings Across the Web

4.1(527 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Point of Sale (POS)Payments processingInventory ManagementLabor ManagementKitchen Display System (KDS)Online OrderingReservationsLoyalty Programs

Pricing Plans

Pricing checked Jun 19, 2026

TouchBistro POS

$69 / mo

  • Menu Management
  • Floor Plan & Table Management
  • Reporting & Analytics
  • Staff Management
  • Tableside Ordering
  • Integrations

The Essentials Bundle

$99 / mo

  • POS license(s) that include menu and staff management, advanced reporting, and more
  • All of the hardware required to seamlessly process orders and payments
  • Integrated payment processing

How TouchBistro's pricing compares

At $69/mo, TouchBistro is mid-range of its 3 direct competitors ($29 to $89/mo across the set).

Entry paid plan, monthly. Pricing checked Jun 19, 2026.

Reviews

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4.1/5

Across 527 verified user reviews on Capterra, G2, SourceForge

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TouchBistro FAQ

What specific tools does TouchBistro offer for managing back-of-house operations and controlling costs?

TouchBistro provides several tools for back-of-house management, including Inventory Management, Labor Management, a Kitchen Display System, and Profit Management. These features are designed to help restaurants control costs, reduce food waste, and improve communication between front and back of house.

How does TouchBistro assist restaurants in engaging with their guests and driving repeat business?

TouchBistro offers guest engagement solutions such as Loyalty programs, Marketing tools, Gift Cards, Online Ordering, and Reservations. These features help restaurants engage guests in-venue and online, encouraging them to return.

Can TouchBistro integrate with other software solutions a restaurant might already be using?

Yes, TouchBistro allows for customization through integrations with industry-leading solutions. Restaurants can integrate with various third-party applications for accounting, inventory management, staff scheduling, and more.

What kind of support is available for TouchBistro customers, and what are the hours of operation?

TouchBistro provides 24/7/365 customer support from North America-based specialists. This round-the-clock availability ensures that assistance is always accessible for TouchBistro product users.

What reporting and analytics capabilities are included with a TouchBistro POS license?

A TouchBistro POS license includes access to over 50 reports. These reports enable restaurants to make informed business decisions by providing insights into various aspects of their operations.

How does TouchBistro facilitate staff management and optimize labor costs?

TouchBistro includes Staff Management features that allow monitoring of staff performance. This functionality helps inform decisions that optimize labor costs and improve overall operational efficiency.

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