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Harbortouch

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Transform your restaurant operations with an all-in-one POS system and business management platform.

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Reviews onCapterra
101 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Comprehensive all-in-one solution for restaurant management.

Biggest con

Specific pricing details beyond the "Get Started for $0" are not explicitly listed.

TL;DR - Harbortouch

  • All-in-one POS system for restaurants and bars.
  • Includes hardware, software, and back-office management tools.
  • Offers free online ordering, marketing, reservations, and website builder.
Pricing: Free plan available
Best for: Growing teams
1.7/5 across review platforms

What is Harbortouch?

Editorial review
SkyTab by Harbortouch is a comprehensive point-of-sale (POS) system designed specifically for restaurants and bars. It offers a full suite of tools to manage front-of-house and back-of-house operations, including online ordering, mobile payments, reservations, marketing, and loyalty programs. The system integrates with commercial-grade hardware built for demanding restaurant environments, featuring sleek workstations and mobile ordering devices like SkyTab Air and SkyTab Glass. Beyond the POS, SkyTab provides a powerful back-office command center called Lighthouse. This platform enables reporting and analytics, point-of-sale management (like menu updates), and labor management. It also offers third-party integrations to connect with other business management programs. SkyTab is suitable for various restaurant types, including full-service, quick-service, nightclubs, bars, pizza shops, coffee shops, and multi-location enterprises. The product aims to streamline operations, boost profits, and provide restaurant owners with control over their business anytime, anywhere. It emphasizes affordability without compromising on features, offering several key functionalities for free, such as online ordering, marketing & loyalty, reservations & waitlists, and a website builder.

Pros & Cons

Pros

  • Comprehensive all-in-one solution for restaurant management.
  • Includes commercial-grade hardware with a lifetime warranty.
  • Offers several key features for free, such as online ordering and marketing.
  • 24/7 customer support and local service/installation.
  • Suitable for various restaurant types and multi-location businesses.

Cons

  • Specific pricing details beyond the "Get Started for $0" are not explicitly listed.
  • Requires a demo to understand the full cost structure.
  • The website does not detail specific third-party integrations available.

Ratings Across the Web

1.7(101 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Online OrderingMobile Ordering & PaymentsContactless Order & PayReservations & WaitlistsMarketing & Loyalty ProgramsPOS IntegrationsReporting & Analytics (via Lighthouse)Point of Sale Management (via Lighthouse)

Pricing

Freemium

Harbortouch offers a generous free tier with optional paid upgrades for advanced features.

View pricing

Reviews

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1.7/5

Across 101 verified user reviews on Capterra

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Harbortouch FAQ

What specific hardware components are included with the SkyTab POS system?

The SkyTab POS system includes a sleekly designed workstation. Additionally, SkyTab Air allows for mobile order and payment acceptance, and SkyTab Glass is a dedicated tablet app for efficient ordering.

How does SkyTab support multi-location restaurant businesses?

SkyTab is tailored to meet the unique needs of various business types, including multi-locations and enterprise operations. This ensures the system can scale and adapt to the complexities of managing multiple restaurant sites.

What kind of warranty is offered on SkyTab POS hardware?

All SkyTab POS hardware, designed for demanding restaurant environments, comes with a lifetime warranty. This ensures long-term reliability and performance for businesses.

What functionalities does the Lighthouse back-office command center provide?

Lighthouse offers comprehensive back-office management, including reporting and analytics for business decisions, point-of-sale management for menu changes, and labor management to track hours and evaluate employee performance. Users can also monitor their business remotely with the InCharge mobile app.

Which specific features are offered for free with the SkyTab POS system?

SkyTab offers several features for free, including online ordering, marketing and loyalty programs, reservations and waitlists, a contactless solution, and a website builder. These are included without compromising on essential functionality.

How does SkyTab integrate with other business management programs?

SkyTab allows for seamless integration with third-party business management programs through its Marketplace. This provides access to various applications needed to manage a restaurant from a central location.

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