Aircall vs 8x8 Contact Center: Which Should You Choose in 2026?
Choosing between Aircall and 8x8 Contact Center comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated April 14, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Aircall
Cloud phone system for teams
Best for you if:
- 0
- • Cloud phone system
- • CRM integration
8x8 Contact Center
Cloud contact center with UCaaS
Best for you if:
- 0
- • Cloud contact center with omnichannel routing, AI self-service, and unified communications in one platform
- • Industry-first 99.999% uptime SLA with global reach across 100+ countries
| At a Glance |  Aircall |  8x8 Contact Center |
|---|---|---|
Price | Paid | Paid |
Best For | CRM | CRM |
Rating | — | — |
| Feature | Aircall | 8x8 Contact Center |
|---|---|---|
| Pricing Model | Paid | Paid |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 100 |
| Categories | CRMSales Engagement | CRMCall Center |
How Aircall and 8x8 Contact Center Compare
Aircall
Cloud phone system for teams
Paid
8x8 Contact Center
Cloud contact center with UCaaS
Paid
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: 8x8 Contact Center
Want the highest-rated option?
Neither has user reviews yet.
Go with: Aircall
Value user reviews?
Neither has user reviews yet.
Go with: 8x8 Contact Center
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are crm tools. Compare their specific features to decide.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
8x8 Contact Center
- 0
- More community upvotes (100)
- Our pick for this comparison
Aircall
The Bottom Line
8x8 Contact Center is our pick.
Frequently Asked Questions
Is Aircall or 8x8 Contact Center better?
8x8 Contact Center is rated high in our evaluation. Both are paid.
What are Aircall and 8x8 Contact Center used for?
Aircall: Cloud phone system for teams. 8x8 Contact Center: Cloud contact center with UCaaS.
What does Aircall cost vs 8x8 Contact Center?
Aircall is a paid tool. 8x8 Contact Center is a paid tool. Visit their websites for detailed pricing.