Aircall vs Freshsales: Which Should You Choose in 2026?
Choosing between Aircall and Freshsales comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Aircall
Cloud phone system for teams
Best for you if:
- • You need crm features specifically
- • Cloud phone system
- • CRM integration
Freshsales
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
Best for you if:
- • You want the higher-rated option (8.6/10 vs 8.2/10)
- • You want to try before committing
- • You need lead generation features specifically
- • AI-powered CRM for lead generation, qualification, and tracking.
- • Automates tasks and provides AI-driven insights for sales efficiency.
| At a Glance |  Aircall |  Freshsales |
|---|---|---|
Price | Paid | Free + Paid |
Best For | CRM | Lead Generation |
Rating | 82/100 | 86/100 |
| Feature | Aircall | Freshsales |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | 82 | 86 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | CRMSales Engagement | Lead GenerationCRM |
How Aircall and Freshsales Compare
Aircall
Cloud phone system for teams
Paid · 82/100 score
Freshsales
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
Free tier available · 86/100 score
Aircall is a crm tool. Freshsales is in lead generation.
Who Should Use What?
On a budget?
Freshsales has a free tier. Aircall is paid only.
Go with: Freshsales
Want the highest-rated option?
Aircall: 82/100. Freshsales: 86/100.
Go with: Freshsales
Value user reviews?
Neither has user reviews yet.
Go with: Freshsales
3 Questions to Help You Decide
What's your budget?
Aircall is paid. Freshsales is freemium. Freshsales lets you start free.
What's your use case?
Aircall is a crm tool. Freshsales is in lead generation. Pick the category that matches your needs.
How important are ratings?
Freshsales scores higher: 86/100 vs 82/100.
Key Takeaways
Freshsales
- Higher score: 86/100 vs 82
- Free tier available
- Our pick for this comparison
Aircall
- Better fit for crm
The Bottom Line
Freshsales (86/100) is our pick.
Frequently Asked Questions
Is Aircall or Freshsales better?
Freshsales scores 86/100 in our evaluation. Aircall is paid and Freshsales is freemium.
What are Aircall and Freshsales used for?
Aircall: Cloud phone system for teams. Freshsales: AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline..
What does Aircall cost vs Freshsales?
Aircall is a paid tool. Freshsales is freemium (free tier + paid plans). Visit their websites for detailed pricing.