Akia vs Parloa: Which Should You Choose in 2026?
Choosing between Akia and Parloa comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Akia
AI Agents for hospitality to automate guest journeys and streamline operations.
Best for you if:
- • You need chatbots features specifically
- • Automates guest communication and operational tasks using AI agents.
- • Offers digital check-in, cashless tipping, and personalized guest experiences via Mini Apps.
Parloa
AI Agent Management Platform for contact centers, transforming customer conversations into lasting loyalty.
Best for you if:
- • You need call center features specifically
- • Manages AI agents for enterprise customer service.
- • Handles high-volume customer conversations with speed and precision.
| At a Glance |  Akia |  Parloa |
|---|---|---|
Price | Paid | Paid |
Best For | Chatbots | Call Center |
Rating | —/100 | —/100 |
| Feature | Akia | Parloa |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | ChatbotsAI for Customer Service | Call CenterAI Agents |
How Akia and Parloa Compare
Akia
AI Agents for hospitality to automate guest journeys and streamline operations.
Paid
Parloa
AI Agent Management Platform for contact centers, transforming customer conversations into lasting loyalty.
Paid
Akia is a chatbots tool. Parloa is in call center.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Akia
Want the highest-rated option?
Neither has been rated yet.
Go with: Akia
Value user reviews?
Neither has user reviews yet.
Go with: Akia
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Akia is a chatbots tool. Parloa is in call center. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Akia
- Our pick for this comparison
Parloa
- Better fit for call center
The Bottom Line
Akia is our pick.
Frequently Asked Questions
Is Akia or Parloa better?
Akia scores high/100 in our evaluation. Both are paid.
What are Akia and Parloa used for?
Akia: AI Agents for hospitality to automate guest journeys and streamline operations.. Parloa: AI Agent Management Platform for contact centers, transforming customer conversations into lasting loyalty..
What does Akia cost vs Parloa?
Akia is a paid tool. Parloa is a paid tool. Visit their websites for detailed pricing.