Capsule CRM vs Close: Which Should You Choose in 2026?
Choosing between Capsule CRM and Close comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Capsule CRM
Simple online CRM
Best for you if:
- • You want to try before committing
- • You need task management features specifically
- • Simple CRM starting at $18/user/month with free plan for 250 contacts and 2 users
- • Contact management with customizable sales pipelines, tasks, and project boards
Close
Sales CRM for closers
Best for you if:
- • You want the higher-rated option (8.5/10 vs 7.7/10)
- • You need crm features specifically
- • CRM built for inside sales teams
- • Built-in calling, SMS, and email
| At a Glance |  Capsule CRM |  Close |
|---|---|---|
Price | Free + Paid | Paid |
Best For | Task Management | CRM |
Rating | 77/100 | 85/100 |
| Feature | Capsule CRM | Close |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | 77 | 85 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Task ManagementCRM | CRMSales Engagement |
How Capsule CRM and Close Compare
Capsule CRM
Simple online CRM
Free tier available · 77/100 score
Close
Sales CRM for closers
Paid · 85/100 score
Capsule CRM is a task management tool. Close is in crm.
Who Should Use What?
On a budget?
Capsule CRM has a free tier. Close is paid only.
Go with: Capsule CRM
Want the highest-rated option?
Capsule CRM: 77/100. Close: 85/100.
Go with: Close
Value user reviews?
Neither has user reviews yet.
Go with: Close
3 Questions to Help You Decide
What's your budget?
Capsule CRM is freemium. Close is paid. Capsule CRM lets you start free.
What's your use case?
Capsule CRM is a task management tool. Close is in crm. Pick the category that matches your needs.
How important are ratings?
Close scores higher: 85/100 vs 77/100.
Key Takeaways
Close
- Higher score: 85/100 vs 77
- Our pick for this comparison
Capsule CRM
- Has a free tier
- Better fit for task management
The Bottom Line
Close (85/100) is our pick. Capsule CRM has a free tier if you want to test without paying.
Frequently Asked Questions
Is Capsule CRM or Close better?
Close scores 85/100 in our evaluation. Capsule CRM is freemium and Close is paid.
What are Capsule CRM and Close used for?
Capsule CRM: Simple online CRM. Close: Sales CRM for closers.
What does Capsule CRM cost vs Close?
Capsule CRM is freemium (free tier + paid plans). Close is a paid tool. Visit their websites for detailed pricing.