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Close vs Insightly: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Close and Insightly side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, Close leads on higher user rating and lower entry price; Insightly leads on a free plan. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 3,691 user reviews compared Pricing checked Nov 1, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Close

CRM for fast-moving sales teams to close more deals

Best for you if:

  • • You want excellent built-in communication tools

Insightly

Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.

Best for you if:

  • • You want a free tier before you commit
At a glance: Close vs Insightly
At a Glance
Close Close
Insightly Insightly
Starts at
From $19/user/mo, billed monthly Solo plan
Free plan, paid from $29/user/mo, billed monthly Plus plan
Category
CRM Sales Engagement
CRM Marketing Automation
Rating
4.7/5 G2 4.7 2,089 reviews 4.1/5 G2 4.2 · Capterra 4.0 1,602 reviews
Free plan
No Yes
Watch out for
Per-user pricing for Professional/Enterprise tiers adds up quickly. n/a

Choose Close or Insightly?

Close

Choose Close if

  • You want excellent built-in communication tools
  • You want fast and intuitive interface
  • Budget matters ($19/user/mo, billed monthly vs $29/user/mo, billed monthly)
Insightly

Choose Insightly if

  • You want a free tier before you commit
  • You want good for small business CRM
  • You want project management

In-Depth Analysis

Close Close

CRM for fast-moving sales teams to close more deals

Good value

Close's pricing is fair for small teams starting with the Starter plan at $19/month, offering essential CRM features.

Watch out

Per-user pricing for Professional/Enterprise tiers adds up quickly.

Strengths

  • Pro: Excellent built-in communication tools
  • Pro: Fast and intuitive interface
  • Pro: Good for high-volume sales
  • Pro: Strong automation features

Weaknesses

  • Con: Less suitable for complex sales cycles
  • Con: Limited marketing features
  • Con: Can be expensive per user

Key features

Sales CRM Built-in calling Email automation Pipeline management Reporting Team collaboration

Insightly Insightly

Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.

Good value

Insightly's pricing starts fairly with a generous Free tier, but quickly escalates.

Strengths

  • Pro: Good for small business CRM
  • Pro: Project management
  • Pro: Fair pricing
  • Pro: Google integration
  • Pro: Easy to use

Weaknesses

  • Con: Limited features
  • Con: Reporting basic
  • Con: Customization limited
  • Con: Support varies
  • Con: Better for small teams

Key features

CRM platform Project management Marketing automation Lead routing Workflow automation AppConnect

Plans and prices: Close vs Insightly

Plans and prices of Close and Insightly, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Close
  • Solo: $19/user/mo, billed monthly
  • Essentials: $49/user/mo, billed monthly
  • Growth: $109/user/mo, billed monthly
  • Scale: $149/user/mo, billed monthly
  • Custom: Custom pricing
close.com/pricing read Nov 1, 2026
Insightly
  • Free: Free
  • Plus: $29/user/mo, billed monthly
  • Professional: $49/user/mo, billed monthly
  • Enterprise: Custom pricing
insightly.com read Oct 3, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Close pricing and Insightly pricing.

Key Takeaways

Close

  • Higher user rating: 4.7/5 vs 4.1/5
  • Lower entry price: $19/user/mo, billed monthly vs $29/user/mo, billed monthly

Insightly

  • Has a free plan

What the data shows

On the data below, Close leads on higher user rating and lower entry price; Insightly leads on a free plan. We do not name an overall winner for this pair.

  • Close has the higher user rating (4.7/5 from 2,089 reviews for Close, 4.1/5 from 1,602 reviews for Insightly).
  • Close has the lower entry price: $19/user/mo, billed monthly (Solo) against $29/user/mo, billed monthly (Plus) for Insightly.
  • Only Insightly has a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Close and Insightly compare in 2026?

On the data below, Close leads on higher user rating and lower entry price; Insightly leads on a free plan. We do not name an overall winner for this pair. Close has the higher user rating (4.7/5 from 2,089 reviews for Close, 4.1/5 from 1,602 reviews for Insightly). Close has the lower entry price: $19/user/mo, billed monthly (Solo) against $29/user/mo, billed monthly (Plus) for Insightly. Only Insightly has a free plan.

What are Close and Insightly used for?

Close: CRM for fast-moving sales teams to close more deals. Insightly: Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.

What does Close cost vs Insightly?

Close's cheapest paid plan is Solo at $19/user/mo, billed monthly. Insightly's cheapest paid plan is Plus at $29/user/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.

What's the main difference between Close and Insightly?

Close's main strength: excellent built-in communication tools. Insightly's main strength: good for small business CRM.

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