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ContactMonkey vs Loops: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for ContactMonkey and Loops side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, Loops leads on a free plan. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 270 user reviews compared Pricing checked Nov 12, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

ContactMonkey

Internal communications software to create, send, and track consistent, measurable communications.

Loops

SaaS email platform for transactional, marketing, and product-triggered messages

Best for you if:

  • • You want a free tier before you commit
At a glance: ContactMonkey vs Loops
At a Glance
ContactMonkey ContactMonkey
Loops Loops
Starts at
From $15/user/mo, billed monthly Essential plan
Free plan, paid from $49/mo flat, billed monthly Growth plan
Category
Email Internal Comms
Email Email Marketing
Rating
4.2/5 G2 4.4 · Capterra 4.0 261 reviews 4.6/5 G2 4.6 9 reviews
Free plan
No Yes
Watch out for
Potential overage fees for exceeding 200 daily emails on Professional. Growth is priced by subscribed contacts (the $49/month price covers up to 5,000); sends are unlimited and not charged separately

Choose ContactMonkey or Loops?

ContactMonkey

Choose ContactMonkey if

  • You need email features specifically.
Loops

Choose Loops if

  • You want a free tier before you commit

In-Depth Analysis

ContactMonkey ContactMonkey

Internal communications software to create, send, and track consistent, measurable communications.

Fair value

ContactMonkey's pricing, ranging from $15/user/month for Essential to $55/user/month for Enterprise, appears somewhat expensive compared to market averages for internal communications tools, especially given the 'per user' model.

Watch out

Potential overage fees for exceeding 200 daily emails on Professional.

Strengths

  • Pro: Internal email analytics
  • Pro: Outlook/Gmail integration
  • Pro: Good for internal comms
  • Pro: Template builder
  • Pro: Fair pricing

Weaknesses

  • Con: Internal emails only
  • Con: Learning curve
  • Con: Per-user pricing
  • Con: Limited features
  • Con: Less known

Key features

Internal communications Email tracking Employee engagement Survey tools Analytics Outlook integration

Loops Loops

SaaS email platform for transactional, marketing, and product-triggered messages

Good value

Loops offers a fair pricing structure, especially with its generous Free tier for up to 1K contacts.

Watch out

Growth is priced by subscribed contacts (the $49/month price covers up to 5,000); sends are unlimited and not charged separately

Strengths

  • Pro: Beautiful emails
  • Pro: SaaS-focused
  • Pro: Modern UX

Weaknesses

  • Con: Newer platform

Key features

Email automation Audience segmentation Template builder A/B testing Analytics API integration

Plans and prices: ContactMonkey vs Loops

Plans and prices of ContactMonkey and Loops, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
ContactMonkey
  • Essential: $15/user/mo, billed monthly
  • Professional: $25/user/mo, billed monthly
  • Enterprise: $55/user/mo, billed monthly
contactmonkey.com read Sep 29, 2026
Loops
  • Free: Free
  • Growth: $49/mo flat, billed monthly
  • Enterprise: Custom pricing
loops.so/pricing read Nov 12, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on ContactMonkey pricing and Loops pricing.

Key Takeaways

ContactMonkey

  • Worth considering for email

Loops

  • Has a free plan

What the data shows

On the data below, Loops leads on a free plan. We do not name an overall winner for this pair.

  • User ratings rest on too few reviews to rank (4.2/5 from 261 reviews for ContactMonkey, 4.6/5 from 9 reviews for Loops; we compare ratings only above 20 reviews on both sides).
  • Entry prices are not ranked, they are charged on different bases: ContactMonkey $15/user/mo, billed monthly; Loops $49/mo flat, billed monthly.
  • Only Loops has a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do ContactMonkey and Loops compare in 2026?

On the data below, Loops leads on a free plan. We do not name an overall winner for this pair. User ratings rest on too few reviews to rank (4.2/5 from 261 reviews for ContactMonkey, 4.6/5 from 9 reviews for Loops; we compare ratings only above 20 reviews on both sides). Entry prices are not ranked, they are charged on different bases: ContactMonkey $15/user/mo, billed monthly; Loops $49/mo flat, billed monthly. Only Loops has a free plan.

What are ContactMonkey and Loops used for?

ContactMonkey: Internal communications software to create, send, and track consistent, measurable communications. Loops: SaaS email platform for transactional, marketing, and product-triggered messages.

What does ContactMonkey cost vs Loops?

ContactMonkey's cheapest paid plan is Essential at $15/user/mo, billed monthly. Loops's cheapest paid plan is Growth at $49/mo flat, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 12, 2026.

What's the main difference between ContactMonkey and Loops?

ContactMonkey's main strength: internal email analytics. Loops's main strength: beautiful emails.

Spotted an outdated price or a wrong fact? Suggest a correction: we check it against the vendor's own page. Work for one of these vendors? Claim your listing to update it yourself.

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