ContactMonkey vs Loops: Which is Better in 2026?
Choosing between ContactMonkey and Loops comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: ContactMonkey is our overall pick for internal comms workflows. Pick Loops if you need email marketing.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
ContactMonkey
Internal communications software to create, send, and track consistent, measurable communications.
Best for you if:
- • You need internal comms features specifically
- • Create, send, and track internal emails and newsletters from Outlook/Gmail.
- • Measure communication effectiveness with detailed analytics on opens, clicks, and read times.
Loops
SaaS email platform for transactional, marketing, and product-triggered messages
Best for you if:
- • You want to try before committing
- • You need email marketing features specifically
- • Loops is an email platform built for modern SaaS companies
- • It provides transactional emails, sequences, and marketing campaigns
| At a Glance |  ContactMonkey |  Loops |
|---|---|---|
Starts at | Custom | FreeFree tier available |
Best For | Internal Comms | Email Marketing |
Rating | 4.2/5 | - |
Choose ContactMonkey or Loops?
Choose ContactMonkey if
Internal communications software to create, send, and track consistent, measurable communications.
- Internal email analytics
- Outlook/Gmail integration
- Good for internal comms
- Your work is internal comms-shaped, not email marketing-shaped
Choose Loops if
SaaS email platform for transactional, marketing, and product-triggered messages
- Beautiful emails
- SaaS-focused
- Modern UX
- You want a free tier before you commit
- Your work is email marketing-shaped, not internal comms-shaped
| Feature | ContactMonkey | Loops |
|---|---|---|
| Pricing Model | Paid | Freemium |
| User Rating | ★4.2/5 242 reviews | No ratings yet |
| Categories | Internal CommsEmail | Email MarketingTransactional Email |
In-Depth Analysis
ContactMonkey
Internal communications software to create, send, and track consistent, measurable communications.
Strengths
- +Internal email analytics
- +Outlook/Gmail integration
- +Good for internal comms
- +Template builder
- +Fair pricing
Weaknesses
- -Internal emails only
- -Learning curve
- -Per-user pricing
- -Limited features
- -Less known
Key features
Loops
SaaS email platform for transactional, marketing, and product-triggered messages
Strengths
- +Beautiful emails
- +SaaS-focused
- +Modern UX
Weaknesses
- -Newer platform
Key features
Pricing: ContactMonkey vs Loops
| Plan | ContactMonkey | Loops |
|---|---|---|
| Tier 1 | 15 Essential | Free Free |
| Tier 2 | 25 Professional | $25 month Starter |
| Tier 3 | 55 Enterprise | $49 month Growth |
Pricing verified from each vendor's public pricing page. Compare in detail on ContactMonkey pricing and Loops pricing.
Who Should Use What?
On a budget?
Loops has a free tier. ContactMonkey is paid only.
Go with: Loops
Want the highest-rated option?
ContactMonkey is rated 4.2/5. Loops has no ratings yet.
Go with: ContactMonkey
Value user reviews?
ContactMonkey: 242 reviews (4.2/5). Loops: no ratings yet.
Go with: ContactMonkey
3 Questions to Help You Decide
What's your budget?
ContactMonkey is paid. Loops is freemium. Loops lets you start free.
What's your use case?
ContactMonkey is a internal comms tool. Loops is in email marketing. Pick the category that matches your needs.
How important are ratings?
ContactMonkey is rated 4.2/5; Loops has no ratings yet.
Key Takeaways
ContactMonkey
- Our pick for this comparison
Loops
- Has a free tier
- Better fit for email marketing
The Bottom Line
ContactMonkey is our pick. Loops has a free tier if you want to test without paying.
Frequently Asked Questions
Is ContactMonkey or Loops better?
ContactMonkey is rated in our evaluation. ContactMonkey is paid and Loops is freemium.
What are ContactMonkey and Loops used for?
ContactMonkey: Internal communications software to create, send, and track consistent, measurable communications.. Loops: SaaS email platform for transactional, marketing, and product-triggered messages.
What does ContactMonkey cost vs Loops?
ContactMonkey is a paid tool. Loops is freemium (free tier + paid plans). Visit their websites for detailed pricing.