Internal communications software to create, send, and track consistent, measurable communications.
Visit WebsiteReviews onG2Capterra
242 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Internal email analytics
Biggest con
Internal emails only
TL;DR - ContactMonkey
- Create, send, and track internal emails and newsletters from Outlook/Gmail.
- Measure communication effectiveness with detailed analytics on opens, clicks, and read times.
- Integrate with Microsoft tools (Teams, SharePoint) and offer features like surveys, segmentation, and timezone sending.
Pricing: Paid only
Best for: Enterprises & pros
4.2/5 across review platforms
What is ContactMonkey?
ContactMonkey is an internal communications software designed to help organizations deliver consistent and measurable communications across various channels. It enables users to create, send, and track internal emails and newsletters directly from Outlook and Gmail, eliminating the need for external tools or IT/design support. The platform offers a drag-and-drop email builder, multi-channel reach (Outlook, SMS, Teams, SharePoint), and robust analytics to measure performance through opens, clicks, and read times.
The software is ideal for internal communication specialists, HR professionals, and leaders looking to streamline their communication efforts, boost employee engagement, and demonstrate the value of their internal comms. Key features include employee surveys, custom segmentation, multi-language support, timezone sending, and the ability to edit sent links. It also integrates seamlessly with Microsoft tools and allows for bulk email sends and secure sending on behalf of executives, addressing common pain points like lack of analytics, poor personalization, and manual processes.
Available on: Web
Pros & Cons
Pros
- Internal email analytics
- Outlook/Gmail integration
- Good for internal comms
- Template builder
- Fair pricing
Cons
- Internal emails only
- Learning curve
- Per-user pricing
- Limited features
- Less known
Ratings Across the Web
4.2(242 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Internal communicationsEmail trackingEmployee engagementSurvey toolsAnalyticsOutlook integration
Pricing Plans
14-day Free TrialPricing checked Jul 10, 2026
Essential
$15/monthly
- Per user pricing
- Easy message creation
- Basic tracking
- Newsletter templates
Professional
$25/monthly
- Per user pricing
- Link tracking
- Analytics dashboards
- 200 daily email limits
Enterprise
$55/monthly
- Per user pricing
- Advanced customization
- Full integrations
- Priority support
Reviews
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4.2/5
Across 242 verified user reviews on G2, Capterra
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ContactMonkey FAQ
How does ContactMonkey help internal communication specialists measure their efforts?
ContactMonkey provides robust analytics to track the performance of internal communications, including opens, clicks, and read times. This allows specialists to measure engagement and demonstrate the value of their internal communication strategies.
Which teams benefit most from using ContactMonkey?
ContactMonkey is ideal for internal communication specialists, HR professionals, and leaders. It helps these teams streamline communication efforts, boost employee engagement, and gain insights into their internal messaging.
How does ContactMonkey compare to Loops regarding its primary function?
ContactMonkey focuses specifically on internal emails and communications, integrating directly with Outlook and Gmail for sending and tracking. Loops, by contrast, may offer a broader range of email marketing functionalities beyond internal communications.
What kind of limitations should users be aware of with ContactMonkey?
ContactMonkey is designed exclusively for internal emails, meaning it does not support external marketing campaigns. Users should also anticipate a learning curve and note that pricing is on a per-user basis.
Can ContactMonkey integrate with existing communication platforms?
Yes, ContactMonkey integrates seamlessly with Microsoft tools and allows for multi-channel reach across Outlook, SMS, Teams, and SharePoint. This helps organizations deliver consistent communications across various internal platforms.
How is ContactMonkey priced?
ContactMonkey is a paid product and does not offer a permanently free tier. Its pricing model is based on a per-user subscription.
Does ContactMonkey support sending communications in multiple languages or to different time zones?
Yes, ContactMonkey includes multi-language support and a timezone sending feature. This allows organizations to effectively communicate with a diverse and geographically dispersed workforce.
Source: contactmonkey.com