FireHydrant vs Incident.io: Which Should You Choose in 2026?
Choosing between FireHydrant and Incident.io comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
FireHydrant
Incident management for engineering teams
Best for you if:
- • You want to try before committing
- • You need workflow automation features specifically
- • FireHydrant is an incident management platform for modern engineering teams
- • It automates incident response, tracks status, and generates post-mortems
Incident.io
Incident management built for Slack
Best for you if:
- • You want the higher-rated option (8.5/10 vs 8.2/10)
- • You need team chat features specifically
- • Manage incidents from Slack or Teams
- • Automated runbooks speed up resolution
| At a Glance |  FireHydrant |  Incident.io |
|---|---|---|
Price | Free + Paid | Paid |
Best For | Workflow Automation | Team Chat |
Rating | 82/100 | 85/100 |
| Feature | FireHydrant | Incident.io |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | 82 | 85 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Workflow AutomationIncident Management | Team ChatWorkflow Automation |
How FireHydrant and Incident.io Compare
FireHydrant
Incident management for engineering teams
Free tier available · 82/100 score
Incident.io
Incident management built for Slack
Paid · 85/100 score
FireHydrant is a workflow automation tool. Incident.io is in team chat.
Who Should Use What?
On a budget?
FireHydrant has a free tier. Incident.io is paid only.
Go with: FireHydrant
Want the highest-rated option?
FireHydrant: 82/100. Incident.io: 85/100.
Go with: Incident.io
Value user reviews?
Neither has user reviews yet.
Go with: Incident.io
3 Questions to Help You Decide
What's your budget?
FireHydrant is freemium. Incident.io is paid. FireHydrant lets you start free.
What's your use case?
FireHydrant is a workflow automation tool. Incident.io is in team chat. Pick the category that matches your needs.
How important are ratings?
Incident.io scores higher: 85/100 vs 82/100.
Key Takeaways
Incident.io
- Higher score: 85/100 vs 82
- Our pick for this comparison
FireHydrant
- Has a free tier
- Better fit for workflow automation
The Bottom Line
Incident.io (85/100) is our pick. FireHydrant has a free tier if you want to test without paying.
Frequently Asked Questions
Is FireHydrant or Incident.io better?
Incident.io scores 85/100 in our evaluation. FireHydrant is freemium and Incident.io is paid.
What are FireHydrant and Incident.io used for?
FireHydrant: Incident management for engineering teams. Incident.io: Incident management built for Slack.
What does FireHydrant cost vs Incident.io?
FireHydrant is freemium (free tier + paid plans). Incident.io is a paid tool. Visit their websites for detailed pricing.