Incident management for engineering teams
Visit WebsiteReviews onG2Capterra
139 reviews trackedThe Bottom Line
Entry price
From $9600/mo (free plan available)
Biggest pro
Incident management
Biggest con
Expensive
TL;DR - FireHydrant
- FireHydrant is an incident management platform for modern engineering teams
- It automates incident response, tracks status, and generates post-mortems
- Free for small teams, Pro plans from $20/user/month
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms
What is FireHydrant?
FireHydrant manages incidents from alert to retrospective. When things break, FireHydrant structures the response-communication, coordination, and learning from what happened.
Runbooks guide response. Status pages communicate with users. Retrospectives capture learnings.
Engineering teams building incident response processes use FireHydrant to make incident management consistent and learnable.
Available on: Web
Pros & Cons
Pros
- Incident management
- Good runbooks
- Slack integration
- Post-mortem features
- Active development
Cons
- Expensive
- Per-responder pricing
- Learning curve
- Enterprise focus
- Competition from others
Ratings Across the Web
4.6(139 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Incident managementRunbooksService catalogRetrospectivesAnalyticsEnterprise
Pricing Plans
Free TrialFree Trial
Free
Try it out
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
Platform Pro
$9,600/year
Growing teams
- Up to 20 responders
- 5 runbooks
- On-call scheduling
- Unlimited escalation policies
- SSO
- Service catalog
Enterprise
null
Large organizations
- All Pro features
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI
- Incident analytics
- SCIM
- Audit logs
How FireHydrant's pricing compares
At $800/mo, FireHydrant is the most premium of its 4 direct competitors.
Entry paid plan, monthly.
Reviews
4.6/5
Across 139 verified user reviews on G2, Capterra
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FireHydrant FAQ
Is FireHydrant free?
Free tier for small teams. Paid plans from $800/month for larger organizations with more features.
What is FireHydrant?
FireHydrant is an incident management platform. Automates incident response, post-mortems, and communication. Slack-native.
FireHydrant vs PagerDuty?
PagerDuty focuses on alerting. FireHydrant focuses on incident lifecycle management. Many teams use both together.
What does FireHydrant automate?
Incident channel creation, stakeholder notifications, status page updates, runbooks, post-mortem scheduling, and more.
Source: firehydrant.io