TL;DR - Opsgenie
- Opsgenie is an incident management platform for alerting and on-call schedules
- It routes alerts, manages escalations, and coordinates incident response
- Free for up to 5 users, paid plans from $9/user/month
Pricing: Paid only
Best for: Enterprises & professionals
Score: 86/100
Pricing Plans
14-day free trialFree
Free
Up to 5 users
- Basic alerting
- 200 SMS/month
- Mobile app
- Email support
Most Popular
Essentials
$9/month
Per user
- Advanced alerting
- On-call schedules
- Escalations
- 24/5 support
Standard
$19/month
Per user
- All Essentials
- Heartbeat monitoring
- Service management
- 24/7 support
Enterprise
$29/month
Per user
- All Standard
- Advanced analytics
- Stakeholder alerts
- Priority support
About Opsgenie
Opsgenie manages on-call schedules and incident alerting. Atlassian's solution for alert management—routing alerts to the right people.
The routing is sophisticated. The Atlassian integration is native. The features are complete.
Teams managing on-call rotations use Opsgenie for alert routing and schedules.
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Opsgenie FAQ
Free for up to 5 users. Essentials from $9/user/month. Standard from $19/user/month. Part of Atlassian suite.
Opsgenie is an incident management platform. Alert routing, on-call schedules, and escalations. Now part of Atlassian.
Both are excellent for incident management. Opsgenie integrates well with Jira. PagerDuty is more established. Similar features.
Scheduling who responds to incidents. Automatic escalation if no response. Essential for 24/7 operations.