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TL;DR - xMatters
- xMatters is an incident management platform for IT operations
- It provides alerting, on-call management, and incident resolution
- Free tier available, paid plans from $9/user/month
Pricing: Paid only
Best for: Enterprises & pros
Score: 78/100
Pros & Cons
Pros
- Incident management
- Good alerting
- Active development
- Good features
- Enterprise ready
Cons
- Expensive
- Per-user pricing
- Learning curve
- Feature gaps
- Support varies
Key Features
Incident managementCommunicationAutomationIntegrationsEnterpriseWorkflow
Pricing Plans
14-day Free TrialFree
Free
- Up to 10 users
- Basic on-call management
- Incident management
- Email & push notifications
Starter
$9/user/month
- All Free features
- Scalable incident management
- Reporting & analytics
- AIOps capabilities
Base
$39/user/month
- All Starter features
- Multi-team support
- Unlimited integrations
- Advanced incident management
Advanced
Custom
- All Base features
- Enterprise-grade scale
- Advanced security
- Dedicated support
About xMatters
By Toolradar Team·
xMatters manages incidents and on-call scheduling. Incident response and communication—keeping the right people informed.
The alerting is intelligent. The scheduling is handled. The communication is coordinated.
Operations teams managing incidents use xMatters for intelligent incident response.
Reviews
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xMatters FAQ
Is xMatters free?
xMatters offers a free tier for small teams to get started with incident communication. Pro plans start at $9/user/month with more features for larger teams.
What is xMatters?
xMatters is an incident management and communication platform owned by Everbridge. It handles on-call management, alert routing, and ensures the right people are notified during incidents.
xMatters vs PagerDuty?
Both are incident management platforms. xMatters has a stronger focus on communication and notification workflows. PagerDuty is more widely adopted. Compare specific features for your needs.
Source: xmatters.com