xMatters starts at $9/user/month on the Starter plan.
Verified Sep 2026 from the official pricing page.
Is xMatters worth the price?
xMatters offers a fair pricing structure, especially with its generous Free tier for up to 10 users.
The Starter tier at $9/user/month is competitive for basic needs, while the Base tier at $39/user/month provides significant value with unlimited integrations. This pricing is best for small to medium-sized teams looking for robust incident management solutions.
Pricing Plans
14-day Free TrialFree
- Up to 10 users
- Basic on-call management
- Incident management
- Email & push notifications
Starter
$9/user/month
- All Free features
- Scalable incident management
- Reporting & analytics
- AIOps capabilities
Base
$39/user/month
- All Starter features
- Multi-team support
- Unlimited integrations
- Advanced incident management
Advanced
Custom
- All Base features
- Enterprise-grade scale
- Advanced security
- Dedicated support
How xMatters compares
3 of 4 direct competitors offer a free plan.
xMatters Pricing FAQ
How much does xMatters cost?
xMatters starts at $9/user/month on the Starter plan. It offers 2 paid tiers ranging from $9/user/month to $39/user/month. A free plan is also available.
Does xMatters have a free plan?
Yes. xMatters offers a free plan called "Free". It includes: Up to 10 users, Basic on-call management, Incident management.
Does xMatters offer a free trial?
Yes. xMatters offers a free trial lasting 14 days.
What is the cheapest xMatters paid plan?
The cheapest paid plan for xMatters is "Starter" at $9/user/month. Key features include: All Free features, Scalable incident management, Reporting & analytics.
What are alternatives to xMatters?
Alternatives to xMatters include PagerDuty, Opsgenie, VictorOps, AlertOps. PagerDuty starts at $21/user/month; Opsgenie starts at $9.45/user/month; VictorOps starts at $5/user/month.
How much does xMatters cost for a team of 10?
For 10 users on the Starter plan, xMatters is $90/month, or $1,080/year, at the published per-user rate.
xMatters alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official xMatters pricing: xmatters.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, xMatters pricing verified Sep 2026, toolradar.com/tools/xmatters/pricing
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