TL;DR - PagerDuty
- Incident management for on-call teams
- Smart routing gets the right person every time
- Post-mortems help prevent repeat issues
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms
Pros & Cons
Pros
- Industry leader
- Many integrations
- AI features
Cons
- Expensive
- Complex for small teams
Ratings Across the Web
4.5(1,135 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Incident managementOn-call schedulingEscalation policies700+ integrationsStatus pagesPost-incident reviewsSlack/Teams integrationAIOps
Pricing Plans
Free TrialFree
$0
- Up to 5 users
- 100 monthly international notifications
- 1 on-call schedule
- 1 escalation policy
- 700+ integrations
Professional
$21/user/month
- Basic chat experience
- Multiple on-call schedules
- Escalation policies
- External status pages 250 subscribers
- 2 incident roles
- PagerDuty Advance 1,000 credits
- Post-incident reviews
Business
$41/user/month
- Custom fields
- Up to 3 custom incident types
- Advanced admin features
- Advanced ITSM integrations
- Multi-year historical data
- Status pages 500 subscribers
- PagerDuty Advance 5,000 credits
Enterprise
Custom
- Full chat experience
- Incident workflows with conditionals/loops
- 10 custom incident roles
- Incident tasks
- Up to 100 custom incident types
- PagerDuty Advance 20,000 credits
- Premium status pages
About PagerDuty
By Toolradar Team·
PagerDuty is an incident management platform providing end-to-end orchestration for detecting incidents, mobilizing responders, and conducting post-incident reviews with 700+ integrations.
Reviews
No reviews yet. Be the first to review PagerDuty!
Best PagerDuty Alternatives
Top alternatives based on features, pricing, and user needs.
SquadcastFreemium
Incident management and SRE platform
BlamelessPaid
Incident management and SRE platform
FireHydrantFreemium
Incident management for engineering teams
VictorOpsPaid
Incident management now part of Splunk
Incident.ioPaid
Incident management built for Slack
OpsgeniePaid
On-call management and alerting by Atlassian
StatuspagePaid
Status page service by Atlassian
CronitorPaid
Monitoring for cron jobs and scheduled tasks
Explore More
PagerDuty FAQ
What is PagerDuty used for?
PagerDuty is an incident management platform that helps teams detect incidents through integrations, alert on-call responders, coordinate response, and conduct post-incident reviews.
How does PagerDuty pricing work?
PagerDuty offers a free tier for up to 5 users. Professional is $21-25/user/month, Business is $41-49/user/month. Annual billing saves approximately 16% compared to monthly.
Does PagerDuty integrate with other tools?
Yes, PagerDuty has 700+ integrations including monitoring tools, ITSM platforms, chat tools like Slack and Microsoft Teams, and CI/CD systems.
What is PagerDuty AIOps?
PagerDuty AIOps uses machine learning to reduce alert noise, correlate related events, and automatically group incidents. Its available as an add-on starting at $699/month on a consumption basis.
Source: pagerduty.com