TL;DR - PagerDuty
- Incident management for on-call teams
- Smart routing gets the right person every time
- Post-mortems help prevent repeat issues
Pricing: Paid only
Best for: Enterprises & professionals
Score: 90/100
Pricing Plans
free trialFree
Free
5 users max
- 100 intl notifications
- 1 schedule
- 700+ integrations
Most Popular
Professional
$21/user/month
Annual ($25 monthly)
- Status page
- SSO
- Ticketing integrations
Business
$41/user/month
Annual ($49 monthly)
- Custom fields
- Multi-year data
- Internal status pages
Enterprise
Custom
Contact sales
- Full chat
- 100 incident types
- ServiceNow sync
About PagerDuty
PagerDuty manages incidents and on-call scheduling. The platform that defined modern incident response—alerting and escalation at enterprise scale.
The incident management is comprehensive. The integrations are extensive. The brand is synonymous with on-call.
Organizations with serious incident management use PagerDuty for established alerting.
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PagerDuty FAQ
Free for up to 5 users. Professional from $21/user/month. Business from $41/user/month. Enterprise pricing varies.
PagerDuty is the leading incident management platform. Alert routing, on-call scheduling, and incident response orchestration.
PagerDuty is more mature with advanced features. Opsgenie is cheaper and Atlassian-integrated. Both are solid choices.
ML-based noise reduction and alert grouping. Fewer pages for on-call engineers. Focus on what matters.