Never miss a critical alert again
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399 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Modern, intuitive UI
Biggest con
OnPage is strongest for critical alerting, on-call response, urgent communication and escalation workflows, so teams looking only for basic chat or lightweight task management may not need the full platform.
TL;DR - OnPage
- OnPage is a secure critical communications platform for alerting (paging), secure messaging and on-call management
- It routes messages, alerts and calls based on on-call schedules, escalation policies, groups configuration and other routing rules
- Broad integrations without added complexity: OnPage connects with ITSM, PSA, monitoring, EHR, building management, and other operational systems, with integrations included in all-inclusive pricing.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms
What is OnPage?
OnPage is a secure clinical communication, incident alerting and on-call management platform that helps healthcare, IT and operations teams route urgent notifications to the right people. The platform supports HIPAA-compliant messaging, persistent alert-until-read notifications, escalation policies, on-call scheduling, live call routing, mass notification, audit trails and integrations with systems organizations have come to rely on, including EHR, ITSM, monitoring and collaboration systems.
Available on: Web
Pros & Cons
Pros
- Modern, intuitive UI
- Easy on-call scheduling
- Affordable solution
- Integrates with key ITSM and PSA platforms, including ConnectWise and Autotask, to route critical alerts to the right on-call teams.
- Supports use cases beyondst IT and healthcare, including organizations replacing pagers, Verizon or AT&T email-to-text workflows, manual call trees, and alerting from building management systems.
- Offers all-inclusive pricing, with integrations included at no additional cost.
- Self-service call routing, allowing account admins to configure workflows themselves with the flexibility to route urgent calls to the right person
Cons
- OnPage is strongest for critical alerting, on-call response, urgent communication and escalation workflows, so teams looking only for basic chat or lightweight task management may not need the full platform.
- OnPage can support many routing and escalation models, but organizations need to clearly define ownership, schedules and escalation rules to get the most value from the platform.
- OnPage provides alert tracking, escalation visibility and audit trails, but it is not designed to function as a full incident command center with deep incident dashboards, service health views, stakeholder updates and operational analytics.
Ratings Across the Web
4.4(399 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
On-Call SchedulingPersistent Alerting Escalation policiesAutomated alert routing to on-call teams or individualsLive call routingMass notificationsHIPAA-compliant messagingAlert-until-read notificationsAlerts that override silent switchPost-event incident reportsIncident response audit trailRole-based messaging200+ integrationsAPI, webhooks, email based integrationsPush, SMS, Voice and Email notificationsPager ReplacementTeams / Slack integration
Pricing Plans
14-day Free TrialFree
$14/month
- Alerting
- Group alerting
Enterprise Silver
$23/month
- Alerting
- Group alerting
- Alert redundancies
- Managing and creating Escalations
- User management console
- Post-incident reports
- Audit trail
- Web-conference bridge
- Advanced Reporting & Analytics
- Managing and creating failover groups
- Access data management
- SSO
- Integrations
Enterprise Gold
$29/month
- Alerting (w/ Alert redundancies)
- Groups alerting (regular and escalation)
- Managing and creating Escalations
- Managing and creating failover groups
- User management console
- Managing and creating On-call schedules
- Post-incident reports
- 200 + integrations
- Manage Live call routing workflows
- Audit trail
- Web-conference bridge
- Advanced Reporting & Analytics
- Access data management
- SSO
How OnPage's pricing compares
At $14/mo, OnPage is mid-range of its 4 direct competitors ($5 to $21/mo across the set).
Entry paid plan, monthly.
Reviews
4.4/5
Across 399 verified user reviews on G2, Capterra, SourceForge
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OnPage FAQ
What is OnPage used for?
OnPage is used for secure clinical communication, incident alerting, on-call management and urgent message routing. Healthcare, IT and operations teams use it to send high-priority alerts to the right on-call person, manage escalation workflows, support secure messaging and track message status through audit trails.
How does OnPage work?
OnPage will continuously alert the right on-call staff until the critical message is acknowledged and read. OnPage high-priority alerts can bypass the mute switch and Do Not Disturb (DND) mode on all mobile devices. The alerts are routed based on on-call schedules, routing rules and escalation policies.
Can OnPage replace pagers?
Yes, OnPage can completely replace traditional pagers. It provides a smartphone application that delivers persistent, intrusive alerts for critical incidents. It is commonly used as an alternative for healthcare and IT on-call management.
How much does OnPage cost?
OnPage pricing starts at $13.99 per user, per month for the base mobile plan and scales up to $28.99 per user, per month for enterprise-level incident management. While some solutions introduce additional costs over time, OnPage keeps it simple with an all-inclusive subscription covering integrations, setup, deployment, and support. They also offer bulk pricing and special pricing for non-profits.
How does OnPage make sure critical alerts are not missed?
OnPage supports persistent alert-until-read notifications, escalation policies and on-call schedules. If a message is not acknowledged within a defined timeframe, it can be escalated to another person or group based on the organization’s routing rules.
Does OnPage work for healthcare communication?
Yes. OnPage is used by healthcare organizations to enable HIPAA-compliant messaging, clinical communication, role-based messaging, urgent provider notifications, message routing based on on-call schedules and escalation policies, live call routing and audit trails. It can support workflows where nurses, physicians, triage coordinators or on-call providers need to coordinate time-sensitive patient-related communication.
Source: onpage.com