OnPage

Name: OnPage
Brand: OnPage
Price: 14 USD
Rating: 4.4 (399 reviews)

VerifiedEditor reviewed

Secure, HIPAA-compliant clinical communication and alerting

Communication Incident Management Productivity Healthcare

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4.4(399 across the web)

PaidVisit Website

Reviews onG2CapterraSourceForge

399 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Modern, intuitive UI

Biggest con

OnPage is strongest for critical alerting, on-call response, urgent communication and escalation workflows, so teams looking only for basic chat or lightweight task management may not need the full platform.

TL;DR - OnPage

OnPage is a secure critical communications platform for alerting (paging), secure messaging and on-call management
It routes messages, alerts and calls based on on-call schedules, escalation policies, groups configuration and other routing rules
Broad integrations without added complexity: OnPage connects with ITSM, PSA, monitoring, EHR, building management, and other operational systems, with integrations included in all-inclusive pricing.

Pricing: Paid only

Best for: Enterprises & pros

4.4/5 across review platforms

What is OnPage?

Editorial review

OnPage is a secure clinical communication, incident alerting and on-call management platform that helps healthcare, IT and operations teams route urgent notifications to the right people. The platform supports HIPAA-compliant messaging, persistent alert-until-read notifications, escalation policies, on-call scheduling, live call routing, mass notification, audit trails and integrations with systems organizations have come to rely on, including EHR, ITSM, monitoring and collaboration systems.

Available on: Web

LCLouis CorneloupUpdated Jul 20, 2026 · how we evaluateSourceonpage.com ↗

Pros & Cons

Pros

Modern, intuitive UI
Easy on-call scheduling
Affordable solution
Integrates with key ITSM and PSA platforms, including ConnectWise and Autotask, to route critical alerts to the right on-call teams.
Supports use cases beyondst IT and healthcare, including organizations replacing pagers, Verizon or AT&T email-to-text workflows, manual call trees, and alerting from building management systems.
Offers all-inclusive pricing, with integrations included at no additional cost.
Self-service call routing, allowing account admins to configure workflows themselves with the flexibility to route urgent calls to the right person

Cons

OnPage is strongest for critical alerting, on-call response, urgent communication and escalation workflows, so teams looking only for basic chat or lightweight task management may not need the full platform.
OnPage can support many routing and escalation models, but organizations need to clearly define ownership, schedules and escalation rules to get the most value from the platform.
OnPage provides alert tracking, escalation visibility and audit trails, but it is not designed to function as a full incident command center with deep incident dashboards, service health views, stakeholder updates and operational analytics.

Ratings Across the Web

4.4(399 reviews)

What people say

“Instant and loud alerts that are impossible to ignore ConnectWise Manage integration”via G2

“OnPage is really easy to install and configure. API is simple to install and support is great.”via Capterra

“the sound is very loud, the apps turns off other apps on the phone which is very very inconvenient”via SourceForge

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

On-Call SchedulingPersistent Alerting Escalation policiesAutomated alert routing to on-call teams or individualsLive call routingMass notificationsHIPAA-compliant messagingAlert-until-read notificationsAlerts that override silent switchPost-event incident reportsIncident response audit trailRole-based messaging200+ integrationsAPI, webhooks, email based integrationsPush, SMS, Voice and Email notificationsPager ReplacementTeams / Slack integration

Pricing Plans

14-day Free Trial

Pricing checked Jul 17, 2026

Free

$14/month

Alerting
Group alerting

Enterprise Silver

$23/month

Alerting
Group alerting
Alert redundancies
Managing and creating Escalations
User management console
Post-incident reports
Audit trail
Web-conference bridge

Enterprise Gold

$29/month

Alerting (w/ Alert redundancies)
Groups alerting (regular and escalation)
Managing and creating Escalations
Managing and creating failover groups
User management console
Managing and creating On-call schedules
Post-incident reports
200 + integrations

Calculate your cost View full pricing

Is OnPage worth the price?

65/100

OnPage's pricing, with a Free tier, appears generous for basic use cases.

However, without details on paid tiers, it's impossible to assess fairness for advanced features. The Free tier is best for individuals or very small teams needing basic alert management.

Hidden Costs & Gotchas

No public pricing for paid tiers

Potential high cost for advanced features

Per-user charges likely for paid plans

Integrations might be locked behind higher tiers

How OnPage Compares to Competitors

Compared to PagerDuty, which offers a free tier for up to 5 users and paid plans starting around $10/user/month, OnPage's free tier is competitive. Opsgenie also has a free tier for up to 5 users, making OnPage's offering standard for entry-level use, but its paid tier value remains unknown.

How OnPage's pricing compares

At $14/mo, OnPage is mid-range of its 4 direct competitors ($5 to $21/mo across the set).

VictorOps

xMatters

Opsgenie

$9.45

OnPage

$14

PagerDuty

$21

Entry paid plan, monthly. Pricing checked Jul 17, 2026.

Reviews

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4.4/5

Across 399 verified user reviews on G2, Capterra, SourceForge

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Best OnPage Alternatives

Top alternatives based on features, pricing, and user needs.

PagerDutyFreemium

Orchestrate incident detection, response, and reviews

4.5

xMattersPaid

Incident management and alerting

4.6

AlertOpsFreemium

AI-powered incident orchestration platform for real-time alert management and resolution.

4.7

OpsgeniePaid

On-call management and alerting by Atlassian

4.5

VictorOpsPaid

Incident management now part of Splunk

See all communication tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

OnPage vs PagerDutyHead-to-head: features, pricing, who wins OnPage vs xMattersHead-to-head: features, pricing, who wins OnPage vs AlertOpsHead-to-head: features, pricing, who wins

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OnPage FAQ

How does OnPage support healthcare teams with HIPAA compliance?

OnPage provides secure, HIPAA-compliant messaging and persistent alert-until-read notifications, ensuring that patient data is protected while urgent clinical communications reach the right person. Its audit trails also help organizations meet regulatory requirements for tracking who received and acknowledged critical alerts.

How does OnPage differ from PagerDuty for incident alerting?

OnPage offers all-inclusive pricing with integrations included at no additional cost, whereas PagerDuty typically charges extra for many integrations. OnPage also provides self-service call routing and persistent alert-until-read notifications, but it is not designed as a full incident command center with deep dashboards and service health views like PagerDuty.

What kind of teams should not use OnPage?

Teams looking only for basic chat or lightweight task management may not need the full platform, as OnPage is strongest for critical alerting, on-call response, and escalation workflows. Organizations that require a comprehensive incident command center with operational analytics, stakeholder updates, and service health dashboards should consider other tools.

Which teams benefit most from OnPage's on-call management?

Healthcare, IT, and operations teams that need to route urgent notifications to the right person benefit most from OnPage. Its on-call scheduling, escalation policies, and integrations with EHR, ITSM, and monitoring systems help these teams ensure critical alerts are never missed.

How is OnPage priced?

OnPage is a paid product with no permanently free tier, and it offers all-inclusive pricing where integrations are included at no additional cost. This means organizations pay a single price for the platform without extra fees for connecting to their existing systems.

Can OnPage ensure that critical alerts are not missed?

Yes, OnPage provides persistent alert-until-read notifications, meaning the alert continues to be sent until the recipient acknowledges it. This reduces the risk of missed critical communications, especially when combined with escalation policies that route the alert to the next on-call person if no response is received.

Does OnPage integrate with common IT service management platforms?

Yes, OnPage integrates with key ITSM and PSA platforms, including ConnectWise and Autotask, to route critical alerts to the right on-call teams. It also supports integrations with EHR systems, monitoring tools, and collaboration platforms to centralize alerting workflows.

How does OnPage handle escalation when a recipient does not respond?

OnPage supports escalation policies that automatically route the alert to the next on-call person or team until the notification is acknowledged. This ensures that urgent issues are addressed even if the primary recipient is unavailable, and all escalation steps are tracked in the audit trail.

Source: onpage.com

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