Is AlertOps worth the price?
AlertOps offers a generous free 'Starter' tier, making it accessible for small teams or individuals.
The 'Standard' tier at $10/user/month is competitive for basic incident management, while 'Premium' at $22/user/month offers good value for advanced automation. It's best for organizations seeking a scalable incident orchestration platform from small teams to large enterprises.
Pricing Plans
Free TrialStarter
$0/month
- On-call scheduling
- unlimited API calls
- enriched alerts
- online help
- Mobile App (iOS/Android)
- UNLIMITED E-mail and Push Notifications
- 125 SMS / 25 Voice account-wide (US/Canada)
- 75 SMS / 25 Voice account-wide (International)
- Team-Based Organization
- Advanced On-Call Scheduling
- Central Notification Rules
- Automated Escalations
- No-Code Open API
- Monitoring Integrations
- ChatOps Integrations
- Up to 3 Integrations Included
- Preset Roles
- Billing Administration User
- Alert Prioritization & Deduplication
- 10 Workflows Included
- Alert Delay and Suppression
- Dynamic Routing
- Dynamic Grouping
- Enriched Alerts
- Incident Opt-Out
- Custom Alert Mapping
- Custom Actions
- Manual Alerting
- Message Templates
- Conference Bridge Access
- Downloadable Reports
- Alert Lifecycle Tracking
- Operations Dashboard
- Alert and Notification Reports
- UNLIMITED API Requests
- 3 Months Data Retention
- Help Center (Online)
- Email Support
Standard
$10 per user/month
- Alerting and on-call scheduling for small teams (up to 10 users)
- Mobile App (iOS/Android)
- UNLIMITED E-mail and Push Notifications
- UNLIMITED SMS and Voice Notifications (US/Canada)
- 25 Phone & 25 SMS Notifications per user / month (International)
- Team-Based Organization
- Advanced On-Call Scheduling
- Central Notification Rules
- Automated Escalations
- No-Code Open API
- Monitoring Integrations
- ChatOps Integrations
- UNLIMITED ITSM and Outbound Integrations
- Preset Roles
- Billing Administration User
- Single Sign-On (SSO)
- Alert Prioritization & Deduplication
- Unlimited Workflows
- Alert Delay and Suppression
- Dynamic Routing
- Dynamic Grouping
- Enriched Alerts
- Incident Opt-Out
- Custom Alert Mapping
- Custom Actions
- Manual Alerting
- Message Templates
- Conference Bridge Access
- Downloadable Reports
- Alert Lifecycle Tracking
- Operations Dashboard
- Alert and Notification Reports
- Incident Management Reports
- UNLIMITED API Requests
- 1 year Data Retention
- Help Center (Online)
- Email Support
- Chat Support
Premium
$22 per user/month
- Advanced incident response automation for teams
- Mobile App (iOS/Android)
- UNLIMITED E-mail and Push Notifications
- UNLIMITED SMS and Voice Notifications (US/Canada)
- UNLIMITED SMS and Voice Notifications (International)
- NEW! Heartbeat Monitoring
- Team-Based Organization
- Advanced On-Call Scheduling
- Central Notification Rules
- Automated Escalations
- No-Code Open API
- Monitoring Integrations
- ChatOps Integrations
- UNLIMITED ITSM and Outbound Integrations
- Preset Roles
- Billing Administration User
- Single Sign-On (SSO)
- Stakeholder Communications
- 1 US/Canada Number Free, $10/month each extra Live Call Routing Phone Number
- 100 Minutes Free per account, $0.10/min after US/Canada Live Call Routing
- $0.35 per min International Live Call Routing
- Alert Prioritization & Deduplication
- Unlimited Workflows
- Alert Delay and Suppression
- Dynamic Routing
- Dynamic Grouping
- Enriched Alerts
- Incident Opt-Out
- Custom Alert Mapping
- Custom Actions
- Manual Alerting
- Message Templates
- Conference Bridge Access
- Downloadable Reports
- Alert Lifecycle Tracking
- Operations Dashboard
- Alert and Notification Reports
- Incident Management Reports
- Post-Mortem Reports
- UNLIMITED API Requests
- 1 year Data Retention
- Help Center (Online)
- Email Support
- Chat Support
- 24x7 Critical Response Support
Enterprise
$34 per user/month
- Major incident management for enterprise needs
- Mobile App (iOS/Android)
- UNLIMITED E-mail and Push Notifications
- UNLIMITED SMS and Voice Notifications (US/Canada)
- UNLIMITED SMS and Voice Notifications (International)
- NEW! Heartbeat Monitoring
- Service Status Notifications (Add-On, $200/month flat fee)
- Team-Based Organization
- Advanced On-Call Scheduling
- Central Notification Rules
- Automated Escalations
- No-Code Open API
- Monitoring Integrations
- ChatOps Integrations
- UNLIMITED ITSM and Outbound Integrations
- Advanced Permissions
- Unlimited Customizable Roles
- Billing Administration User
- Single Sign-On (SSO)
- Stakeholder Communications
- 1 US/Canada Number Free, $10/month each extra Live Call Routing Phone Number
- 100 Minutes Free per account, $0.10/min after US/Canada Live Call Routing
- $0.35 per min International Live Call Routing
- Alert Prioritization & Deduplication
- Unlimited Workflows
- Alert Delay and Suppression
- Dynamic Routing
- Dynamic Grouping
- Enriched Alerts
- Incident Opt-Out
- Custom Alert Mapping
- Custom Actions
- Manual Alerting
- Message Templates
- Conference Bridge Access
- Downloadable Reports
- Alert Lifecycle Tracking
- Operations Dashboard
- Alert and Notification Reports
- Incident Management Reports
- Post-Mortem Reports
- UNLIMITED API Requests
- 1 Year Data Retention (Ask us about custom plans)
- Help Center (Online)
- Email Support
- Chat Support
- 24x7 Critical Response Support
- Extended Proof of Concept (Included - Talk to Sales)
- White-Glove Onboarding (Included - Talk to Sales)
- Non-Production Environment
Hidden Costs & Gotchas
International SMS/Voice limits on Starter/Standard
Extra Live Call Routing numbers/minutes on Premium/Enterprise
Service Status Notifications are $200/month add-on for Enterprise
Which Plan Do You Need?
Startups needing free on-call scheduling
Small teams seeking affordable incident management
Enterprises requiring advanced incident response
How AlertOps Compares to Competitors
Compared to PagerDuty, which starts around $11/user/month for basic features, AlertOps' 'Standard' tier at $10/user/month is slightly more affordable and offers unlimited SMS/Voice in US/Canada. Opsgenie's comparable plans also tend to be higher, making AlertOps a strong value contender, especially with its robust free tier.
AlertOps Pricing FAQ
How much does AlertOps cost?
AlertOps starts at $10/user/month on the Standard plan. It offers 3 paid tiers ranging from $10/user/month up to $34/user/month. A free plan is also available with limited features.
Does AlertOps have a free plan?
Yes. AlertOps offers a free plan called "Starter". It includes: On-call scheduling, unlimited API calls, enriched alerts.
Does AlertOps offer a free trial?
Yes, AlertOps offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest AlertOps paid plan?
The cheapest paid plan for AlertOps is "Standard" at $10/user/month. Key features include: Alerting and on-call scheduling for small teams (up to 10 users), Mobile App (iOS/Android), UNLIMITED E-mail and Push Notifications.
Is there a cheaper alternative to AlertOps?
Yes. Popular alternatives to AlertOps include Jira Service Management, PRTG, Grafana OnCall. Free alternatives include Jira Service Management, PRTG, Grafana OnCall. Compare them side-by-side on Toolradar.
How much does AlertOps cost for a team of 10?
For a team of 10 users on the Standard plan, AlertOps costs about $100/month, or $1,200/year. Larger teams may qualify for volume discounts on annual billing.
Cheaper alternatives to AlertOps
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
