On-call management for Grafana
Visit WebsiteReviews onG2Capterra
222 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Open source on-call
Biggest con
Newer product
TL;DR - Grafana OnCall
- Grafana OnCall is an open-source on-call management and alerting system
- It routes alerts, manages schedules, and escalates incidents integrated with Grafana
- Free and open-source, cloud version included in Grafana Cloud
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms
What is Grafana OnCall?
Grafana OnCall provides on-call management integrated with Grafana alerting. Schedules, escalations, and routing-incident response that connects to your monitoring.
The integration with Grafana is native. Slack and phone routing work smoothly. The setup is straightforward.
Teams using Grafana add OnCall for incident management that works with their existing alerting.
Pros & Cons
Pros
- Open source on-call
- Grafana integration
- Good alerting
- Self-hostable
- PagerDuty alternative
Cons
- Newer product
- Less features than PagerDuty
- Documentation improving
- Setup complexity
- Enterprise features limited
Ratings Across the Web
4.5(222 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
On-call managementGrafana integrationSchedulesEscalationsChatOpsOpen source
Pricing Plans
Free
Free
Get started
- 3 IRM users
- 14-day retention
- Community support
- Part of Grafana Cloud
Pro
$20/per user/month
Growing teams
- 8x5 email support
- Extended retention
- 99.5% uptime SLA
- Part of $19/mo base
Enterprise
null
Large scale
- Premium support
- Custom retention
- Observability Architect access
- Volume discounts
How Grafana OnCall's pricing compares
At $20/mo, Grafana OnCall is mid-range of its 3 direct competitors ($5 to $21/mo across the set).
Entry paid plan, monthly.
Reviews
4.5/5
Across 222 verified user reviews on G2, Capterra
Add your hands-on experience to help the next buyer.
Best Grafana OnCall Alternatives
Top alternatives based on features, pricing, and user needs.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Grafana OnCall FAQ
Is Grafana OnCall free?
Open source version is free. Grafana Cloud OnCall free tier available. Pro features in Grafana Cloud.
What is Grafana OnCall?
Grafana OnCall is on-call management. Schedule on-call rotations, route alerts, manage escalations. Part of Grafana stack.
Grafana OnCall vs PagerDuty?
PagerDuty has more features. Grafana OnCall is simpler and integrates with Grafana. OnCall if already using Grafana.
Can I self-host Grafana OnCall?
Yes, OnCall is open source. Self-host for free with full features. Also available as Grafana Cloud service.
Source: grafana.com