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Grafana OnCall Pricing 2026

Plans, hidden costs, and alternatives compared

Reviews onG2
3 plans tracked·Updated Sep 2026

Cite this data: Toolradar, Grafana OnCall pricing verified Sep 2026, toolradar.com/tools/grafana-oncall/pricing

Grafana OnCall starts at $20/user/month on the Pro plan.

Verified Sep 2026 from the official pricing page.

Is Grafana OnCall worth the price?

Good value

Grafana OnCall's pricing is quite competitive, especially with its generous Free tier offering 3 users.

The Pro tier at $20 per user/month is reasonable for growing teams, though the additional $19/month base cost for Grafana Cloud should be factored in. It's best for teams already invested in the Grafana ecosystem looking for integrated on-call management.

Pricing Plans

Free

Get started

  • 3 IRM users
  • 14-day retention
  • Community support
  • Part of Grafana Cloud

Pro

$20/per user/month

Growing teams

  • 8x5 email support
  • Extended retention
  • 99.5% uptime SLA
  • Part of $19/mo base

Enterprise

Custom

Large scale

  • Premium support
  • Custom retention
  • Observability Architect access
  • Volume discounts

Hidden Costs & Gotchas

Pro tier requires $19/month Grafana Cloud base

Enterprise pricing starts at $25K/year

How Grafana OnCall compares

2 of 3 direct competitors offer a free plan.

ToolStarting priceFree plan
Grafana OnCall$20/user/monthYes
PagerDuty$21/user/monthYes
Opsgenie$9.45/user/monthYes
VictorOps$5/user/monthNo

Grafana OnCall Pricing FAQ

How much does Grafana OnCall cost?

Grafana OnCall starts at $20/user/month on the Pro plan. A free plan is also available.

Does Grafana OnCall have a free plan?

Yes. Grafana OnCall offers a free plan called "Free". It includes: 3 IRM users, 14-day retention, Community support.

What are alternatives to Grafana OnCall?

Alternatives to Grafana OnCall include PagerDuty, Opsgenie, VictorOps. PagerDuty starts at $21/user/month; Opsgenie starts at $9.45/user/month; VictorOps starts at $5/user/month.

How much does Grafana OnCall cost for a team of 10?

For 10 users on the Pro plan, Grafana OnCall is $200/month, or $2,400/year, at the published per-user rate.

Grafana OnCall alternatives

Direct competitors. Starting prices match the table above.

Sources

  • Official Grafana OnCall pricing: grafana.com/products/oncall (verified Sep 2026)
  • Cite this data: Toolradar, Grafana OnCall pricing verified Sep 2026, toolradar.com/tools/grafana-oncall/pricing
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