Grafana OnCall Pricing 2026

Plans, hidden costs, and cheaper alternatives compared

Is Grafana OnCall worth the price?

85/10

Grafana OnCall's pricing is quite competitive, especially with its generous Free tier offering 3 users.

The Pro tier at $20 per user/month is reasonable for growing teams, though the additional $19/month base cost for Grafana Cloud should be factored in. It's best for teams already invested in the Grafana ecosystem looking for integrated on-call management.

Pricing Plans

Free

Get started

3 IRM users
14-day retention
Community support
Part of Grafana Cloud

Pro

$20/per user/month

Growing teams

8x5 email support
Extended retention
99.5% uptime SLA
Part of $19/mo base

Enterprise

Large scale

Premium support
Custom retention
Observability Architect access
Volume discounts

Calculate your cost View full pricing

Hidden Costs & Gotchas

Pro tier requires $19/month Grafana Cloud base

IRM user definition

active scheduled or paged

Enterprise pricing starts at $25K/year

Which Plan Do You Need?

Small teams needing basic on-call

Growing teams within Grafana Cloud

Enterprises requiring custom solutions

How Grafana OnCall Compares to Competitors

Compared to PagerDuty, which can start around $10-20 per user/month for basic plans, Grafana OnCall's Pro tier at $20 per user/month (plus the $19 base) is in a similar range but offers tighter integration with Grafana. Opsgenie also has a free tier for up to 5 users, making Grafana's 3 free users slightly less generous but still valuable for small teams.

Grafana OnCall Pricing FAQ

How much does Grafana OnCall cost?

Grafana OnCall starts at $20/user/month on the Pro plan. A free plan is also available with limited features.

Does Grafana OnCall have a free plan?

Yes. Grafana OnCall offers a free plan called "Free". It includes: 3 IRM users, 14-day retention, Community support.

Is there a cheaper alternative to Grafana OnCall?

Yes. Popular alternatives to Grafana OnCall include PagerDuty, Squadcast, FireHydrant, Blameless. Free alternatives include PagerDuty, Squadcast, FireHydrant. Compare them side-by-side on Toolradar.

How much does Grafana OnCall cost for a team of 10?

For a team of 10 users on the Pro plan, Grafana OnCall costs about $200/month, or $2,400/year. Larger teams may qualify for volume discounts on annual billing.