Is Opsgenie worth the price?
Opsgenie's pricing is generally fair, offering a generous Free tier for small teams.
The jump from Free to Essentials at $9.45/user/month is reasonable for added SMS/voice and incident management. However, the Enterprise tier at $31.90/user/month feels a bit steep compared to the Standard tier's $19.95/user/month for features that might not justify the 60% price increase for many.
It's best for teams of all sizes looking for robust on-call management, from startups to large enterprises.
Pricing Plans
Free
$0
- Up to 5 users
- Basic alerting
- Unlimited alerts/notifications
- Mobile apps
- Team organization
- 1 routing rule
- Schedules and escalations
Essentials
$9.45/user/month
- Unlimited alerting
- SMS/voice included
- Mobile apps
- 1 routing rule
- Incident management 100/month
- Postmortems 5/month
- 6-month data retention
Standard
$19.95/user/month
- Unlimited Alerting and Incident Management
- Unlimited SMS/voice
- 100 routing rules
- Unlimited incidents
- Unlimited postmortems
- 1 incoming phone number
- 1-year data retention
Enterprise
$31.90/user/month
- Advanced incident management
- Unlimited SMS/voice
- 100 routing rules
- 24/7 email and phone support
- Unlimited data retention
- Advanced analytics
Hidden Costs & Gotchas
Incident management limits on Essentials tier
Postmortem limits on Essentials tier
Limited routing rules on Free and Essentials
Data retention limits on lower tiers
Only 1 incoming phone number on Standard
Which Plan Do You Need?
Small teams needing basic alerting
Growing teams requiring incident management
Enterprises with complex on-call needs
How Opsgenie Compares to Competitors
Compared to PagerDuty, Opsgenie's Essentials tier at $9.45/user/month is competitive with PagerDuty's Professional tier starting around $25/user/month for similar core features, though PagerDuty offers more advanced analytics at higher tiers. VictorOps (now Splunk On-Call) also offers a free tier and paid plans starting around $10/user/month, making Opsgenie's entry-level pricing very much in line with the market.
Opsgenie Pricing FAQ
How much does Opsgenie cost?
Opsgenie starts at $9.45/user/month on the Essentials plan. It offers 2 paid tiers ranging from $9.45/user/month up to $19.95/user/month. A free plan is also available with limited features.
Does Opsgenie have a free plan?
Yes. Opsgenie offers a free plan called "Free". It includes: Up to 5 users, Basic alerting, Unlimited alerts/notifications.
What is the cheapest Opsgenie paid plan?
The cheapest paid plan for Opsgenie is "Essentials" at $9.45/user/month. Key features include: Unlimited alerting, SMS/voice included, Mobile apps.
Is there a cheaper alternative to Opsgenie?
Yes. Popular alternatives to Opsgenie include PagerDuty, Squadcast, FireHydrant, Blameless. Free alternatives include PagerDuty, Squadcast, FireHydrant. Compare them side-by-side on Toolradar.
How much does Opsgenie cost for a team of 10?
For a team of 10 users on the Essentials plan, Opsgenie costs about $94.5/month, or $1,134/year. Larger teams may qualify for volume discounts on annual billing.
Cheaper alternatives to Opsgenie
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
