Grafana OnCall vs VictorOps: Which is Better in 2026?
Choosing between Grafana OnCall and VictorOps comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Grafana OnCall is our overall pick for incident management workflows. Pick VictorOps if you need its specific feature set.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Grafana OnCall
On-call management for Grafana
Best for you if:
- • You want to try before committing
- • Grafana OnCall is an open-source on-call management and alerting system
- • It routes alerts, manages schedules, and escalates incidents integrated with Grafana
VictorOps
Incident management now part of Splunk
Best for you if:
- • VictorOps is now Splunk On-Call, an incident management platform
- • It provides on-call scheduling, alerting, and incident response
| At a Glance |  Grafana OnCall |  VictorOps |
|---|---|---|
Starts at | FreeFree tier available | $5/moStandard |
Best For | Incident Management | Incident Management |
Rating | 4.5/5 | - |
Choose Grafana OnCall or VictorOps?
Choose Grafana OnCall if
On-call management for Grafana
- Open source on-call
- Grafana integration
- Good alerting
Choose VictorOps if
Incident management now part of Splunk
- Incident management
- Good integrations
- Good features
- Budget matters ($5/mo vs Free)
| Feature | Grafana OnCall | VictorOps |
|---|---|---|
| Pricing Model | Freemium | Paid |
| User Rating | ★4.5/5 222 reviews | No ratings yet |
| Categories | Incident ManagementDevOps | Incident ManagementDevOps |
In-Depth Analysis
Grafana OnCall
On-call management for Grafana
Strengths
- +Open source on-call
- +Grafana integration
- +Good alerting
- +Self-hostable
- +PagerDuty alternative
Weaknesses
- -Newer product
- -Less features than PagerDuty
- -Documentation improving
- -Setup complexity
- -Enterprise features limited
Key features
VictorOps
Incident management now part of Splunk
Strengths
- +Incident management
- +Good integrations
- +Good features
- +Active development
- +Fair pricing
Weaknesses
- -Now Splunk On-Call
- -Per-user pricing
- -Learning curve
- -Better alternatives exist
- -Support varies
Key features
Pricing: Grafana OnCall vs VictorOps
| Plan | Grafana OnCall | VictorOps |
|---|---|---|
| Tier 1 | Free Free | $5 Standard |
| Tier 2 | $20 /user/month Pro | N/A |
| Tier 3 | from $25K/year Enterprise | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on Grafana OnCall pricing and VictorOps pricing.
Who Should Use What?
On a budget?
Grafana OnCall has a free tier. VictorOps is paid only.
Go with: Grafana OnCall
Want the highest-rated option?
Grafana OnCall is rated 4.5/5. VictorOps has no ratings yet.
Go with: Grafana OnCall
Value user reviews?
Grafana OnCall: 222 reviews (4.5/5). VictorOps: no ratings yet.
Go with: Grafana OnCall
3 Questions to Help You Decide
What's your budget?
Grafana OnCall is freemium. VictorOps is paid. Grafana OnCall lets you start free.
What's your use case?
Both are incident management tools. Compare their specific features to decide.
How important are ratings?
Grafana OnCall is rated 4.5/5; VictorOps has no ratings yet.
Key Takeaways
Grafana OnCall
- Free tier available
- Our pick for this comparison
VictorOps
- Choose if you want incident management now part of Splunk
The Bottom Line
Grafana OnCall is our pick.
Frequently Asked Questions
Is Grafana OnCall or VictorOps better?
Grafana OnCall is rated in our evaluation. Grafana OnCall is freemium and VictorOps is paid.
What are Grafana OnCall and VictorOps used for?
Grafana OnCall: On-call management for Grafana. VictorOps: Incident management now part of Splunk.
What does Grafana OnCall cost vs VictorOps?
Grafana OnCall is freemium (free tier + paid plans). VictorOps is a paid tool. Visit their websites for detailed pricing.