Opsgenie vs xMatters: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Opsgenie and xMatters side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, xMatters leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Opsgenie
On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Best for you if:
- • You want good incident management
xMatters
Incident management and alerting
Best for you if:
- • You want incident management
| At a Glance | Opsgenie | xMatters |
|---|---|---|
Starts at | Free plan, paid from $9.45/user/mo, billed monthly Essentials plan | Free plan, paid from $9/user/mo, billed monthly Starter plan |
Category | DevOps Incident Management | DevOps Incident Management |
Rating | 4.4/5 Capterra 4.6 · G2 4.2 208 reviews | 4.5/5 G2 4.5 · Capterra 4.6 931 reviews |
Free plan | No | No |
Choose Opsgenie or xMatters?
Choose Opsgenie if
- You want good incident management
- You want atlassian integration
Choose xMatters if
- You want incident management
- You want good alerting
- Budget matters ($9/user/mo, billed monthly vs $9.45/user/mo, billed monthly)
In-Depth Analysis
Opsgenie
On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Opsgenie's pricing is generally fair, offering a generous Free tier for small teams.
Strengths
- Pro: Good incident management
- Pro: Atlassian integration
- Pro: On-call scheduling
- Pro: More affordable than PagerDuty
- Pro: Good mobile app
Weaknesses
- Con: Less powerful than PagerDuty
- Con: Atlassian ecosystem bias
- Con: Some features limited
- Con: Learning curve
- Con: Support varies
Key features
xMatters
Incident management and alerting
xMatters offers a fair pricing structure, especially with its generous Free tier for up to 10 users.
Strengths
- Pro: Incident management
- Pro: Good alerting
- Pro: Active development
- Pro: Good features
- Pro: Enterprise ready
Weaknesses
- Con: Expensive
- Con: Per-user pricing
- Con: Learning curve
- Con: Feature gaps
- Con: Support varies
Key features
Plans and prices: Opsgenie vs xMatters
| Tool | Plans and prices | Source |
|---|---|---|
| Opsgenie |
| atlassian.com/software/opsgenie/pricing read Oct 1, 2026 |
| xMatters |
| xmatters.com/pricing read Oct 6, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Opsgenie pricing and xMatters pricing.
Key Takeaways
Opsgenie
- Choose if you want on-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
xMatters
- Lower entry price: $9/user/mo, billed monthly vs $9.45/user/mo, billed monthly
What the data shows
On the data below, xMatters leads on lower entry price. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.4/5 from 208 reviews for Opsgenie, 4.5/5 from 931 reviews for xMatters).
- xMatters has the lower entry price: $9/user/mo, billed monthly (Starter) against $9.45/user/mo, billed monthly (Essentials) for Opsgenie.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Opsgenie and xMatters compare in 2026?
On the data below, xMatters leads on lower entry price. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.4/5 from 208 reviews for Opsgenie, 4.5/5 from 931 reviews for xMatters). xMatters has the lower entry price: $9/user/mo, billed monthly (Starter) against $9.45/user/mo, billed monthly (Essentials) for Opsgenie. Both have a free plan.
What are Opsgenie and xMatters used for?
Opsgenie: On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027. xMatters: Incident management and alerting.
What does Opsgenie cost vs xMatters?
Opsgenie's cheapest paid plan is Essentials at $9.45/user/mo, billed monthly. xMatters's cheapest paid plan is Starter at $9/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 6, 2026.
What's the main difference between Opsgenie and xMatters?
Opsgenie's main strength: good incident management. xMatters's main strength: incident management.