VictorOps vs xMatters: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for VictorOps and xMatters side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, VictorOps leads on lower entry price; xMatters leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
VictorOps
Incident management now part of Splunk
Best for you if:
- • You want incident management
xMatters
Incident management and alerting
Best for you if:
- • You want incident management
| At a Glance | VictorOps | xMatters |
|---|---|---|
Starts at | From $5/user/mo, billed monthly Standard plan | Free plan, paid from $9/user/mo, billed monthly Starter plan |
Category | Incident Management DevOps | DevOps Incident Management |
Rating | n/a | 4.5/5 G2 4.5 · Capterra 4.6 931 reviews |
Free plan | No | No |
Choose VictorOps or xMatters?
Choose VictorOps if
- You want incident management
- You want good integrations
- Budget matters ($5/user/mo, billed monthly vs $9/user/mo, billed monthly)
- You work in incident management, not DevOps
Choose xMatters if
- You want incident management
- You want good alerting
- You work in DevOps, not incident management
In-Depth Analysis
VictorOps
Incident management now part of Splunk
VictorOps' (now Splunk On-Call) Standard tier at $5/user/month is very competitive and fair for essential incident management features.
Strengths
- Pro: Incident management
- Pro: Good integrations
- Pro: Good features
- Pro: Active development
- Pro: Fair pricing
Weaknesses
- Con: Now Splunk On-Call
- Con: Per-user pricing
- Con: Learning curve
- Con: Better alternatives exist
- Con: Support varies
Key features
xMatters
Incident management and alerting
xMatters offers a fair pricing structure, especially with its generous Free tier for up to 10 users.
Strengths
- Pro: Incident management
- Pro: Good alerting
- Pro: Active development
- Pro: Good features
- Pro: Enterprise ready
Weaknesses
- Con: Expensive
- Con: Per-user pricing
- Con: Learning curve
- Con: Feature gaps
- Con: Support varies
Key features
Plans and prices: VictorOps vs xMatters
| Tool | Plans and prices | Source |
|---|---|---|
| VictorOps |
| victorops.com/pricing read Sep 29, 2026 |
| xMatters |
| xmatters.com/pricing read Oct 6, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on VictorOps pricing and xMatters pricing.
Key Takeaways
VictorOps
- Lower entry price: $5/user/mo, billed monthly vs $9/user/mo, billed monthly
xMatters
- Has a free plan
What the data shows
On the data below, VictorOps leads on lower entry price; xMatters leads on a free plan. We do not name an overall winner for this pair.
- Only xMatters has a published user rating (4.5/5 from 931 reviews); VictorOps has none we can show.
- VictorOps has the lower entry price: $5/user/mo, billed monthly (Standard) against $9/user/mo, billed monthly (Starter) for xMatters.
- Only xMatters has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do VictorOps and xMatters compare in 2026?
On the data below, VictorOps leads on lower entry price; xMatters leads on a free plan. We do not name an overall winner for this pair. Only xMatters has a published user rating (4.5/5 from 931 reviews); VictorOps has none we can show. VictorOps has the lower entry price: $5/user/mo, billed monthly (Standard) against $9/user/mo, billed monthly (Starter) for xMatters. Only xMatters has a free plan.
What are VictorOps and xMatters used for?
VictorOps: Incident management now part of Splunk. xMatters: Incident management and alerting.
What does VictorOps cost vs xMatters?
VictorOps's cheapest paid plan is Standard at $5/user/mo, billed monthly. xMatters's cheapest paid plan is Starter at $9/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 6, 2026.
What's the main difference between VictorOps and xMatters?
VictorOps's main strength: incident management. xMatters's main strength: incident management.