GuestJoy vs Infor HMS: Which Should You Choose in 2026?
Choosing between GuestJoy and Infor HMS comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
GuestJoy
Unlock the spend potential of every guest and drive revenue beyond the room for hotels.
Best for you if:
- • You need customer feedback features specifically
- • Centralizes guest communications across multiple channels.
- • Drives additional revenue through personalized upsell offers and digital services.
Infor HMS
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
Best for you if:
- • You need hotel management features specifically
- • Unifies hospitality operations across multiple properties in the cloud.
- • Leverages AI and data analytics for personalized guest experiences and revenue optimization.
| At a Glance |  GuestJoy |  Infor HMS |
|---|---|---|
Price | Paid | Paid |
Best For | Customer Feedback | Hotel Management |
Rating | —/100 | —/100 |
| Feature | GuestJoy | Infor HMS |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Customer FeedbackRevenue Management | Hotel ManagementRevenue Management |
How GuestJoy and Infor HMS Compare
GuestJoy
Unlock the spend potential of every guest and drive revenue beyond the room for hotels.
Paid
Infor HMS
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
Paid
GuestJoy is a customer feedback tool. Infor HMS is in hotel management.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: GuestJoy
Want the highest-rated option?
Neither has been rated yet.
Go with: GuestJoy
Value user reviews?
Neither has user reviews yet.
Go with: GuestJoy
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
GuestJoy is a customer feedback tool. Infor HMS is in hotel management. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
GuestJoy
- Our pick for this comparison
Infor HMS
- Better fit for hotel management
The Bottom Line
GuestJoy is our pick.
Frequently Asked Questions
Is GuestJoy or Infor HMS better?
GuestJoy scores high/100 in our evaluation. Both are paid.
What are GuestJoy and Infor HMS used for?
GuestJoy: Unlock the spend potential of every guest and drive revenue beyond the room for hotels.. Infor HMS: Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue..
What does GuestJoy cost vs Infor HMS?
GuestJoy is a paid tool. Infor HMS is a paid tool. Visit their websites for detailed pricing.