GuestJoy vs Loox: Which Should You Choose in 2026?
Choosing between GuestJoy and Loox comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
GuestJoy
Unlock the spend potential of every guest and drive revenue beyond the room for hotels.
Best for you if:
- • You need customer feedback features specifically
- • Centralizes guest communications across multiple channels.
- • Drives additional revenue through personalized upsell offers and digital services.
Loox
Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.
Best for you if:
- • You want the higher-rated option (8.5/10 vs 0.0/10)
- • You want to try before committing
- • You need social media management features specifically
- • Collects photo and video product reviews from customers.
- • Displays visual reviews beautifully across Shopify stores.
| At a Glance |  GuestJoy |  Loox |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Customer Feedback | Social Media Management |
Rating | —/100 | 85/100 |
| Feature | GuestJoy | Loox |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 85 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Customer FeedbackRevenue Management | Social Media ManagementMarketing Automation |
How GuestJoy and Loox Compare
GuestJoy
Unlock the spend potential of every guest and drive revenue beyond the room for hotels.
Paid
Loox
Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.
Free tier available · 85/100 score
GuestJoy is a customer feedback tool. Loox is in social media management.
Who Should Use What?
On a budget?
Loox has a free tier. GuestJoy is paid only.
Go with: Loox
Want the highest-rated option?
Loox scores 85/100. GuestJoy is unrated.
Go with: Loox
Value user reviews?
Neither has user reviews yet.
Go with: Loox
3 Questions to Help You Decide
What's your budget?
GuestJoy is paid. Loox is freemium. Loox lets you start free.
What's your use case?
GuestJoy is a customer feedback tool. Loox is in social media management. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Loox
- Higher score: 85/100 vs unrated
- Free tier available
- Our pick for this comparison
GuestJoy
- Better fit for customer feedback
The Bottom Line
Loox (85/100) is our pick.
Frequently Asked Questions
Is GuestJoy or Loox better?
Loox scores 85/100 in our evaluation. GuestJoy is paid and Loox is freemium.
What are GuestJoy and Loox used for?
GuestJoy: Unlock the spend potential of every guest and drive revenue beyond the room for hotels.. Loox: Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify..
What does GuestJoy cost vs Loox?
GuestJoy is a paid tool. Loox is freemium (free tier + paid plans). Visit their websites for detailed pricing.