GuestJoy vs Qualtrics: Which Should You Choose in 2026?
Choosing between GuestJoy and Qualtrics comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
GuestJoy
Unlock the spend potential of every guest and drive revenue beyond the room for hotels.
Best for you if:
- • You need customer feedback features specifically
- • Centralizes guest communications across multiple channels.
- • Drives additional revenue through personalized upsell offers and digital services.
Qualtrics
The leading Experience Management (XM) software, amplified with trusted AI to drive business growth.
Best for you if:
- • You want the higher-rated option (8.8/10 vs 0.0/10)
- • You need survey tools features specifically
- • All-in-one Experience Management (XM) platform.
- • Uses AI to analyze customer and employee feedback for actionable insights.
| At a Glance |  GuestJoy | |
|---|---|---|
Price | Paid | Paid |
Best For | Customer Feedback | Survey Tools |
Rating | —/100 | 88/100 |
| Feature | GuestJoy | Qualtrics |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | 88 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Customer FeedbackRevenue Management | Survey ToolsCustomer Feedback |
How GuestJoy and Qualtrics Compare
GuestJoy
Unlock the spend potential of every guest and drive revenue beyond the room for hotels.
Paid
Qualtrics
The leading Experience Management (XM) software, amplified with trusted AI to drive business growth.
Paid · 88/100 score
GuestJoy is a customer feedback tool. Qualtrics is in survey tools.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Qualtrics
Want the highest-rated option?
Qualtrics scores 88/100. GuestJoy is unrated.
Go with: Qualtrics
Value user reviews?
Neither has user reviews yet.
Go with: Qualtrics
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
GuestJoy is a customer feedback tool. Qualtrics is in survey tools. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Qualtrics
- Higher score: 88/100 vs unrated
- Our pick for this comparison
GuestJoy
- Better fit for customer feedback
The Bottom Line
Qualtrics (88/100) is our pick.
Frequently Asked Questions
Is GuestJoy or Qualtrics better?
Qualtrics scores 88/100 in our evaluation. Both are paid.
What are GuestJoy and Qualtrics used for?
GuestJoy: Unlock the spend potential of every guest and drive revenue beyond the room for hotels.. Qualtrics: The leading Experience Management (XM) software, amplified with trusted AI to drive business growth..
What does GuestJoy cost vs Qualtrics?
GuestJoy is a paid tool. Qualtrics is a paid tool. Visit their websites for detailed pricing.