GuestRevu vs Retently: Which Should You Choose in 2026?
Choosing between GuestRevu and Retently comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
GuestRevu
Hospitality's favorite guest feedback and online reputation management solution.
Best for you if:
- • You want to try before committing
- • Collects and analyzes guest feedback through customizable surveys.
- • Monitors and manages online reviews from over 40 platforms in one dashboard.
Retently
Collect and act on customer feedback to drive growth and improve customer experience.
Best for you if:
- • Collects NPS, CSAT, and CES feedback across customer journeys.
- • Automates surveys, analyzes sentiment, and provides actionable insights.
| At a Glance |  GuestRevu |  Retently |
|---|---|---|
Price | Free + Paid | Paid |
Best For | Survey Tools | Survey Tools |
Rating | —/100 | —/100 |
| Feature | GuestRevu | Retently |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | — | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Survey ToolsCustomer Feedback | Survey ToolsCustomer Feedback |
How GuestRevu and Retently Compare
GuestRevu
Hospitality's favorite guest feedback and online reputation management solution.
Free tier available
Retently
Collect and act on customer feedback to drive growth and improve customer experience.
Paid
Who Should Use What?
On a budget?
GuestRevu has a free tier. Retently is paid only.
Go with: GuestRevu
Want the highest-rated option?
Neither has been rated yet.
Go with: GuestRevu
Value user reviews?
Neither has user reviews yet.
Go with: GuestRevu
3 Questions to Help You Decide
What's your budget?
GuestRevu is freemium. Retently is paid. GuestRevu lets you start free.
What's your use case?
Both are survey tools tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
GuestRevu
- Free tier available
- Our pick for this comparison
Retently
The Bottom Line
GuestRevu is our pick.
Frequently Asked Questions
Is GuestRevu or Retently better?
GuestRevu scores high/100 in our evaluation. GuestRevu is freemium and Retently is paid.
What are GuestRevu and Retently used for?
GuestRevu: Hospitality's favorite guest feedback and online reputation management solution.. Retently: Collect and act on customer feedback to drive growth and improve customer experience..
What does GuestRevu cost vs Retently?
GuestRevu is freemium (free tier + paid plans). Retently is a paid tool. Visit their websites for detailed pricing.