GuestRevu
Claim this toolHospitality's favorite guest feedback and online reputation management solution.
From €34.99/mo, billed monthly (free plan available) Visit WebsiteThe Bottom Line
- Price
- From €34.99/mo, billed monthly (free plan available). Compare plans
Key facts
- Collects and analyzes guest feedback through customizable surveys.
- Monitors and manages online reviews from over 40 platforms in one dashboard.
- Utilizes AI for generating personalized review responses and extracting actionable insights from feedback.
Pros
- Comprehensive solution for both guest surveys and online reputation management
- AI tools significantly reduce time spent on review responses and data analysis
- Offers a free-forever tier for basic reputation management
- Extensive integrations with hospitality-specific software like PMS
- Provides detailed reporting and benchmarking against competitors
Cons
- Advanced AI features and broader review site coverage are only available in higher-tier paid plans
- The AI for responses 'thinks' in English, requiring translation for other languages after generation
What is GuestRevu?
Available on: Web
Ratings Across the Web
GuestRevu holds an aggregate rating of 4.3 out of 5 from 183 reviews across Trustpilot and SourceForge, last checked August 18, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Customizable pre-stay, in-stay, and post-stay guest surveys
- Centralized monitoring of reviews from 40+ online review sites
- AI-powered management response generation for reviews
- AI-powered analytics for distilling feedback into themes, keywords, and sentiment
- Integration with Property Management Systems (PMS) and Customer Relationship Management (CRM) systems
- Competitor tracking and benchmarking
- Customizable alerts for specific feedback criteria
- Group property dashboards and leaderboards for multi-property operators
Pricing Plans
Pricing checked Oct 6, 2026. Source: guestrevu.com/pricing, read Oct 6, 2026
| Plan | Price | Details |
|---|---|---|
| LITE | Free |
+2 more Show less
|
| CORE | €34.99 / month |
+3 more Show less
|
| PRO+ | €93: €348 / month |
+5 more Show less
|
| GROUP+ | Custom |
+2 more Show less
|
Is GuestRevu worth the price?
GuestRevu offers a fair pricing structure, starting with a generous free LITE tier.
The CORE tier at €34.99/month is reasonably priced for essential features. The PRO+ tier's wide range of €93, €348/month suggests a per-property or usage-based model, which can be expensive for larger operations but offers significant value with AI features.
It's best for hospitality businesses of all sizes looking for robust guest feedback and reputation management.
Hidden Costs & Gotchas
LITE tier data retention is only 30 days
How GuestRevu's pricing compares
GuestRevu starts at €34.99/mo, billed monthly. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.
Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Oct 6, 2026.
GuestRevu by the numbers
| Metric | GuestRevu | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | Yes | 42% have one | n/a |
| Listed as an alternative to | 4 tools | 3 | #28 of 76 (joint) |
| User rating | 4.3/5 (across the web, 183 ratings) | 4.5/5 | #15 of 22 (joint) tools with 20+ reviews |
Each position is counted among the tools that have data for that row, as noted under it. All Travel & Hospitality data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “GuestRevu by the numbers”, Oct 2026.
Reviews
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Across 183 verified user reviews on SourceForge, Trustpilot
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GuestRevu FAQ
How does GuestRevu help hospitality businesses improve guest satisfaction?
Which teams within a hospitality business would benefit most from GuestRevu?
How does GuestRevu compare to ReviewPro for online reputation management?
What kind of limitations should users be aware of regarding GuestRevu's AI features?
How is GuestRevu priced?
Can GuestRevu integrate with existing hospitality software?
How does GuestRevu assist with managing online reviews from multiple platforms?
Source: guestrevu.com