GuestRevu

Name: GuestRevu
Brand: GuestRevu
Price: 34.99 EUR
Rating: 4.3 (183 reviews)

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Hospitality's favorite guest feedback and online reputation management solution.

Customer Feedback Analytics Marketing Travel & Hospitality

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4.3(183 across the web)

FreemiumVisit Website

Reviews onTrustpilotSourceForge

183 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Comprehensive solution for both guest surveys and online reputation management

Biggest con

Advanced AI features and broader review site coverage are only available in higher-tier paid plans

TL;DR - GuestRevu

Collects and analyzes guest feedback through customizable surveys.
Monitors and manages online reviews from over 40 platforms in one dashboard.
Utilizes AI for generating personalized review responses and extracting actionable insights from feedback.

Pricing: Free plan available

Best for: Growing teams

4.3/5 across review platforms

What is GuestRevu?

Editorial review

GuestRevu is a comprehensive guest feedback and online reputation management platform designed specifically for the hospitality industry. It enables properties to gather feedback through highly customizable pre-stay, in-stay, and post-stay surveys, providing actionable data to understand guest sentiment and enhance experiences. The platform centralizes online reviews from over 40 top review sites into a single dashboard, allowing hotels to monitor, analyze, and respond to feedback efficiently. GuestRevu is ideal for individual properties, boutique hotels, luxury resorts, and multi-property operators looking to improve guest satisfaction, boost online rankings, and make data-driven operational decisions. It offers AI-powered tools for generating personalized review responses and distilling large volumes of feedback into actionable insights, saving time and ensuring consistent brand messaging. The solution helps hospitality businesses understand guest expectations, identify trends, and benchmark performance against competitors to drive revenue and improve their online presence.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceguestrevu.com ↗

Pros & Cons

Pros

Comprehensive solution for both guest surveys and online reputation management
AI tools significantly reduce time spent on review responses and data analysis
Offers a free-forever tier for basic reputation management
Extensive integrations with hospitality-specific software like PMS
Provides detailed reporting and benchmarking against competitors

Cons

Advanced AI features and broader review site coverage are only available in higher-tier paid plans
The AI for responses 'thinks' in English, requiring translation for other languages after generation

Ratings Across the Web

4.3(183 reviews)

GuestRevu holds an aggregate rating of 4.3 out of 5 from 183 reviews across Trustpilot and SourceForge, last checked August 18, 2026.

Trustpilot1 reviews

0/5

SourceForge182 reviews

4.9/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Customizable pre-stay, in-stay, and post-stay guest surveysCentralized monitoring of reviews from 40+ online review sitesAI-powered management response generation for reviewsAI-powered analytics for distilling feedback into themes, keywords, and sentimentIntegration with Property Management Systems (PMS) and Customer Relationship Management (CRM) systemsCompetitor tracking and benchmarkingCustomizable alerts for specific feedback criteriaGroup property dashboards and leaderboards for multi-property operators

Pricing Plans

Pricing checked Aug 25, 2026

LITE

Free

Reviews from top 3 sites
Competitor tracking
Basic reporting
Weekly email reports
30 days of data

CORE

€34.99 / month

Standard survey
Reviews from top 3 sites
Competitor tracking
Unlimited users & support
Email alerts & one-click responses
12 months of reporting data

PRO+

€93 – €348 / month

Everything in CORE
Custom-branded surveys
Reviews from 20+ sources
AI-powered reporting
AI-powered review responses
Track up to 5 competitors
Advanced filters & metrics
No time limit on data

GROUP+

Custom

Everything in PRO
Group dashboards & leaderboards
Property-by-property switching
Custom user access & views
Shared insights across your team

Calculate your cost View full pricing

Is GuestRevu worth the price?

80/100

GuestRevu offers a fair pricing structure, starting with a generous free LITE tier.

The CORE tier at €34.99/month is reasonably priced for essential features. The PRO+ tier's wide range of €93, €348/month suggests a per-property or usage-based model, which can be expensive for larger operations but offers significant value with AI features.

It's best for hospitality businesses of all sizes looking for robust guest feedback and reputation management.

Hidden Costs & Gotchas

LITE tier data retention is only 30 days

How GuestRevu's pricing compares

At €34.99/mo, GuestRevu is the most affordable of its 3 direct competitors.

GuestRevu

€34.99

Reputation.com

€80

Birdeye

€299

Qualtrics

€420

Entry paid plan, monthly. Pricing checked Aug 25, 2026.

Reviews

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4.3/5

Across 183 verified user reviews on SourceForge, Trustpilot

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Best GuestRevu Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

BirdeyePaid

Manage reviews, surveys, and customer interactions

4.7

Reputation.comPaid

AI-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.

4.5

MedalliaPaid

Experience management platform

4.5

TrustpilotFreemium

Empowering consumers to shop with confidence and helping companies improve through reviews.

4.0

ReviewProPaid

Transform guest feedback into actionable insights for hotels to boost reputation and revenue.

4.3

QualtricsPaid

The leading Experience Management (XM) software, amplified with trusted AI to drive business growth.

4.4

RevinatePaid

Hospitality's leading direct booking platform powered by AI and guest data.

4.6

See all customer feedback tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All GuestRevu alternatives7+ tools ranked, pricing + verdict per pick GuestRevu vs BirdeyeHead-to-head: features, pricing, who wins GuestRevu vs Reputation.comHead-to-head: features, pricing, who wins GuestRevu vs MedalliaHead-to-head: features, pricing, who wins

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GuestRevu FAQ

How does GuestRevu help hospitality businesses improve guest satisfaction?

GuestRevu enables properties to gather feedback through customizable pre-stay, in-stay, and post-stay surveys. This provides actionable data to understand guest sentiment and enhance guest experiences, ultimately leading to improved satisfaction.

Which teams within a hospitality business would benefit most from GuestRevu?

GuestRevu is ideal for individual properties, boutique hotels, luxury resorts, and multi-property operators. It helps teams looking to improve guest satisfaction, boost online rankings, and make data-driven operational decisions across their establishments.

How does GuestRevu compare to ReviewPro for online reputation management?

GuestRevu offers a comprehensive solution for both guest surveys and online reputation management, centralizing reviews from over 40 top sites. It also provides AI-powered tools for generating personalized review responses and distilling feedback, similar to the functionalities found in platforms like ReviewPro.

What kind of limitations should users be aware of regarding GuestRevu's AI features?

Advanced AI features and broader review site coverage are exclusively available in higher-tier paid plans. Additionally, the AI for generating responses primarily operates in English, meaning responses for other languages would require translation after generation.

How is GuestRevu priced?

GuestRevu offers a free-forever tier for basic reputation management functionalities. More extensive usage and advanced features are available through various paid plans.

Can GuestRevu integrate with existing hospitality software?

Yes, GuestRevu offers extensive integrations with hospitality-specific software, including Property Management Systems (PMS). This allows for a streamlined workflow and comprehensive data management within a hotel's existing ecosystem.

How does GuestRevu assist with managing online reviews from multiple platforms?

GuestRevu centralizes online reviews from over 40 top review sites into a single dashboard. This allows hotels to efficiently monitor, analyze, and respond to feedback from various platforms in one place.

Source: guestrevu.com

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