Halp Ticketing vs Chatwoot: Which Should You Choose in 2026?
Choosing between Halp Ticketing and Chatwoot comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Halp Ticketing
High-powered help desk software built for growing teams to manage requests and deliver exceptional service.
Best for you if:
- • You need help desk features specifically
- • Centralizes and manages service requests across various teams, replacing emails and spreadsheets.
- • Integrates with chat platforms like Slack and Microsoft Teams for multi-channel support.
Chatwoot
Open source customer engagement
Best for you if:
- • You want the higher-rated option (8.3/10 vs 0.0/10)
- • You want to try before committing
- • You need crm features specifically
- • Chatwoot is an open-source customer engagement platform and Intercom alternative
- • It provides live chat, email, social media inbox, and chatbots in one tool
| At a Glance |  Halp Ticketing |  Chatwoot |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Help Desk | CRM |
Rating | —/100 | 83/100 |
| Feature | Halp Ticketing | Chatwoot |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 83 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Help Desk | CRMHelp Desk |
How Halp Ticketing and Chatwoot Compare
Halp Ticketing
High-powered help desk software built for growing teams to manage requests and deliver exceptional service.
Paid
Chatwoot
Open source customer engagement
Free tier available · 83/100 score
Halp Ticketing is a help desk tool. Chatwoot is in crm.
Who Should Use What?
On a budget?
Chatwoot has a free tier. Halp Ticketing is paid only.
Go with: Chatwoot
Want the highest-rated option?
Chatwoot scores 83/100. Halp Ticketing is unrated.
Go with: Chatwoot
Value user reviews?
Neither has user reviews yet.
Go with: Chatwoot
3 Questions to Help You Decide
What's your budget?
Halp Ticketing is paid. Chatwoot is freemium. Chatwoot lets you start free.
What's your use case?
Halp Ticketing is a help desk tool. Chatwoot is in crm. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Chatwoot
- Higher score: 83/100 vs unrated
- Free tier available
- Our pick for this comparison
Halp Ticketing
- Better fit for help desk
The Bottom Line
Chatwoot (83/100) is our pick.
Frequently Asked Questions
Is Halp Ticketing or Chatwoot better?
Chatwoot scores 83/100 in our evaluation. Halp Ticketing is paid and Chatwoot is freemium.
What are Halp Ticketing and Chatwoot used for?
Halp Ticketing: High-powered help desk software built for growing teams to manage requests and deliver exceptional service.. Chatwoot: Open source customer engagement.
What does Halp Ticketing cost vs Chatwoot?
Halp Ticketing is a paid tool. Chatwoot is freemium (free tier + paid plans). Visit their websites for detailed pricing.