Halp Ticketing vs Gladly: Which Should You Choose in 2026?
Choosing between Halp Ticketing and Gladly comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Halp Ticketing
High-powered help desk software built for growing teams to manage requests and deliver exceptional service.
Best for you if:
- • Centralizes and manages service requests across various teams, replacing emails and spreadsheets.
- • Integrates with chat platforms like Slack and Microsoft Teams for multi-channel support.
Gladly
Customer service platform focused on people
Best for you if:
- • You want the higher-rated option (8.2/10 vs 0.0/10)
- • Gladly is a customer service platform built around people, not tickets
- • It provides a single conversation history across all channels with AI assistance
| At a Glance |  Halp Ticketing |  Gladly |
|---|---|---|
Price | Paid | Paid |
Best For | Help Desk | Help Desk |
Rating | —/100 | 82/100 |
| Feature | Halp Ticketing | Gladly |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | 82 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Help Desk | Help DeskCall Center |
How Halp Ticketing and Gladly Compare
Halp Ticketing
High-powered help desk software built for growing teams to manage requests and deliver exceptional service.
Paid
Gladly
Customer service platform focused on people
Paid · 82/100 score
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Gladly
Want the highest-rated option?
Gladly scores 82/100. Halp Ticketing is unrated.
Go with: Gladly
Value user reviews?
Neither has user reviews yet.
Go with: Gladly
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are help desk tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Gladly
- Higher score: 82/100 vs unrated
- Our pick for this comparison
Halp Ticketing
The Bottom Line
Gladly (82/100) is our pick.
Frequently Asked Questions
Is Halp Ticketing or Gladly better?
Gladly scores 82/100 in our evaluation. Both are paid.
What are Halp Ticketing and Gladly used for?
Halp Ticketing: High-powered help desk software built for growing teams to manage requests and deliver exceptional service.. Gladly: Customer service platform focused on people.
What does Halp Ticketing cost vs Gladly?
Halp Ticketing is a paid tool. Gladly is a paid tool. Visit their websites for detailed pricing.