Incident.io vs FireHydrant: Which Should You Choose in 2026?
Choosing between Incident.io and FireHydrant comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Incident.io
Incident management built for Slack
Best for you if:
- • You want the higher-rated option (8.5/10 vs 8.2/10)
- • You need team chat features specifically
- • Manage incidents from Slack or Teams
- • Automated runbooks speed up resolution
FireHydrant
Incident management for engineering teams
Best for you if:
- • You want to try before committing
- • You need workflow automation features specifically
- • FireHydrant is an incident management platform for modern engineering teams
- • It automates incident response, tracks status, and generates post-mortems
| At a Glance |  Incident.io |  FireHydrant |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Team Chat | Workflow Automation |
Rating | 85/100 | 82/100 |
| Feature | Incident.io | FireHydrant |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | 85 | 82 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Team ChatWorkflow Automation | Workflow AutomationIncident Management |
How Incident.io and FireHydrant Compare
Incident.io
Incident management built for Slack
Paid · 85/100 score
FireHydrant
Incident management for engineering teams
Free tier available · 82/100 score
Incident.io is a team chat tool. FireHydrant is in workflow automation.
Who Should Use What?
On a budget?
FireHydrant has a free tier. Incident.io is paid only.
Go with: FireHydrant
Want the highest-rated option?
Incident.io: 85/100. FireHydrant: 82/100.
Go with: Incident.io
Value user reviews?
Neither has user reviews yet.
Go with: Incident.io
3 Questions to Help You Decide
What's your budget?
Incident.io is paid. FireHydrant is freemium. FireHydrant lets you start free.
What's your use case?
Incident.io is a team chat tool. FireHydrant is in workflow automation. Pick the category that matches your needs.
How important are ratings?
Incident.io scores higher: 85/100 vs 82/100.
Key Takeaways
Incident.io
- Higher score: 85/100 vs 82
- Our pick for this comparison
FireHydrant
- Has a free tier
- Better fit for workflow automation
The Bottom Line
Incident.io (85/100) is our pick. FireHydrant has a free tier if you want to test without paying.
Frequently Asked Questions
Is Incident.io or FireHydrant better?
Incident.io scores 85/100 in our evaluation. Incident.io is paid and FireHydrant is freemium.
What are Incident.io and FireHydrant used for?
Incident.io: Incident management built for Slack. FireHydrant: Incident management for engineering teams.
What does Incident.io cost vs FireHydrant?
Incident.io is a paid tool. FireHydrant is freemium (free tier + paid plans). Visit their websites for detailed pricing.