Loox vs GuestJoy: Which Should You Choose in 2026?
Choosing between Loox and GuestJoy comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Loox
Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.
Best for you if:
- • You want the higher-rated option (8.5/10 vs 0.0/10)
- • You want to try before committing
- • You need social media management features specifically
- • Collects photo and video product reviews from customers.
- • Displays visual reviews beautifully across Shopify stores.
GuestJoy
Unlock the spend potential of every guest and drive revenue beyond the room for hotels.
Best for you if:
- • You need customer feedback features specifically
- • Centralizes guest communications across multiple channels.
- • Drives additional revenue through personalized upsell offers and digital services.
| At a Glance |  Loox |  GuestJoy |
|---|---|---|
Price | Free + Paid | Paid |
Best For | Social Media Management | Customer Feedback |
Rating | 85/100 | —/100 |
| Feature | Loox | GuestJoy |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | 85 | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Social Media ManagementMarketing Automation | Customer FeedbackRevenue Management |
How Loox and GuestJoy Compare
Loox
Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.
Free tier available · 85/100 score
GuestJoy
Unlock the spend potential of every guest and drive revenue beyond the room for hotels.
Paid
Loox is a social media management tool. GuestJoy is in customer feedback.
Who Should Use What?
On a budget?
Loox has a free tier. GuestJoy is paid only.
Go with: Loox
Want the highest-rated option?
Loox scores 85/100. GuestJoy is unrated.
Go with: Loox
Value user reviews?
Neither has user reviews yet.
Go with: Loox
3 Questions to Help You Decide
What's your budget?
Loox is freemium. GuestJoy is paid. Loox lets you start free.
What's your use case?
Loox is a social media management tool. GuestJoy is in customer feedback. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Loox
- Higher score: 85/100 vs unrated
- Free tier available
- Our pick for this comparison
GuestJoy
- Better fit for customer feedback
The Bottom Line
Loox (85/100) is our pick.
Frequently Asked Questions
Is Loox or GuestJoy better?
Loox scores 85/100 in our evaluation. Loox is freemium and GuestJoy is paid.
What are Loox and GuestJoy used for?
Loox: Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.. GuestJoy: Unlock the spend potential of every guest and drive revenue beyond the room for hotels..
What does Loox cost vs GuestJoy?
Loox is freemium (free tier + paid plans). GuestJoy is a paid tool. Visit their websites for detailed pricing.