Parloa vs Botpress: Which Should You Choose in 2026?
Choosing between Parloa and Botpress comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 22, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Parloa
AI Agent Management Platform for contact centers, transforming customer conversations into lasting loyalty.
Best for you if:
- • You need call center features specifically
- • Manages AI agents for enterprise customer service.
- • Handles high-volume customer conversations with speed and precision.
Botpress
Open-source conversational AI platform for chatbots
Best for you if:
- • You want the higher-rated option (7.9/10 vs 0.0/10)
- • You want to try before committing
- • You need low-code backend features specifically
- • Visual chatbot builder
- • Live agent handoff support
| At a Glance |  Parloa |  Botpress |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Call Center | Low-Code Backend |
Rating | —/100 | 79/100 |
| Feature | Parloa | Botpress |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 79 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Call CenterAI Agents | Low-Code BackendChatbots |
How Parloa and Botpress Compare
Parloa
AI Agent Management Platform for contact centers, transforming customer conversations into lasting loyalty.
Paid
Botpress
Open-source conversational AI platform for chatbots
Free tier available · 79/100 score
Parloa is a call center tool. Botpress is in low-code backend.
Who Should Use What?
On a budget?
Botpress has a free tier. Parloa is paid only.
Go with: Botpress
Want the highest-rated option?
Botpress scores 79/100. Parloa is unrated.
Go with: Botpress
Value user reviews?
Neither has user reviews yet.
Go with: Botpress
3 Questions to Help You Decide
What's your budget?
Parloa is paid. Botpress is freemium. Botpress lets you start free.
What's your use case?
Parloa is a call center tool. Botpress is in low-code backend. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Botpress
- Higher score: 79/100 vs unrated
- Free tier available
- Our pick for this comparison
Parloa
- Better fit for call center
The Bottom Line
Botpress (79/100) is our pick.
Frequently Asked Questions
Is Parloa or Botpress better?
Botpress scores 79/100 in our evaluation. Parloa is paid and Botpress is freemium.
What are Parloa and Botpress used for?
Parloa: AI Agent Management Platform for contact centers, transforming customer conversations into lasting loyalty.. Botpress: Open-source conversational AI platform for chatbots.
What does Parloa cost vs Botpress?
Parloa is a paid tool. Botpress is freemium (free tier + paid plans). Visit their websites for detailed pricing.