Recurly Churn vs ChurnZero: Which Should You Choose in 2026?
Choosing between Recurly Churn and ChurnZero comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Recurly Churn
Reduce involuntary and voluntary customer churn to maximize recurring revenue and customer lifetime value.
Best for you if:
- • You need product analytics features specifically
- • Automates recovery of failed payments using AI-powered retries and account updates.
- • Manages both involuntary and voluntary churn with dunning campaigns and subscription pause options.
ChurnZero
Real-time customer success
Best for you if:
- • You want the higher-rated option (8.4/10 vs 0.0/10)
- • You need marketing automation features specifically
- • Customer success platform with 360-degree view combining product usage, CRM, and support data
- • First CSP with embedded GenAI that spots risk early and recommends best-next-step actions
| At a Glance | ||
|---|---|---|
Price | Paid | Paid |
Best For | Product Analytics | Marketing Automation |
Rating | —/100 | 84/100 |
| Feature | Recurly Churn | ChurnZero |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | 84 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Product AnalyticsCustomer Success | Marketing AutomationProduct Analytics |
How Recurly Churn and ChurnZero Compare
Recurly Churn
Reduce involuntary and voluntary customer churn to maximize recurring revenue and customer lifetime value.
Paid
ChurnZero
Real-time customer success
Paid · 84/100 score
Recurly Churn is a product analytics tool. ChurnZero is in marketing automation.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: ChurnZero
Want the highest-rated option?
ChurnZero scores 84/100. Recurly Churn is unrated.
Go with: ChurnZero
Value user reviews?
Neither has user reviews yet.
Go with: ChurnZero
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Recurly Churn is a product analytics tool. ChurnZero is in marketing automation. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
ChurnZero
- Higher score: 84/100 vs unrated
- Our pick for this comparison
Recurly Churn
- Better fit for product analytics
The Bottom Line
ChurnZero (84/100) is our pick.
Frequently Asked Questions
Is Recurly Churn or ChurnZero better?
ChurnZero scores 84/100 in our evaluation. Both are paid.
What are Recurly Churn and ChurnZero used for?
Recurly Churn: Reduce involuntary and voluntary customer churn to maximize recurring revenue and customer lifetime value.. ChurnZero: Real-time customer success.
What does Recurly Churn cost vs ChurnZero?
Recurly Churn is a paid tool. ChurnZero is a paid tool. Visit their websites for detailed pricing.