Salesforce NPSP vs BetterImpact: Which Should You Choose in 2026?
Choosing between Salesforce NPSP and BetterImpact comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 22, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Salesforce NPSP
Empower your nonprofit to achieve greater impact with a unified CRM platform.
Best for you if:
- • You need something completely free
- • You need crm features specifically
- • Unified CRM platform tailored for nonprofits to manage all stakeholder relationships.
- • Leverages AI (Einstein) for automation in tasks like reporting, grant tracking, and meeting summaries.
BetterImpact
Automate volunteer, member, and client management to maximize impact and minimize administrative burden.
Best for you if:
- • You need volunteer management features specifically
- • Automates volunteer management from recruitment to reporting.
- • Offers specialized modules for member and client management.
| At a Glance |  Salesforce NPSP |  BetterImpact |
|---|---|---|
Price | Free | Paid |
Best For | CRM | Volunteer Management |
Rating | —/100 | —/100 |
| Feature | Salesforce NPSP | BetterImpact |
|---|---|---|
| Pricing Model | Free | Paid |
| Editorial Score | — | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | CRMVolunteer Management | Volunteer ManagementNonprofit Tools |
How Salesforce NPSP and BetterImpact Compare
Salesforce NPSP
Empower your nonprofit to achieve greater impact with a unified CRM platform.
Free
BetterImpact
Automate volunteer, member, and client management to maximize impact and minimize administrative burden.
Paid
Salesforce NPSP is a crm tool. BetterImpact is in volunteer management.
Who Should Use What?
On a budget?
Salesforce NPSP is free. BetterImpact is paid.
Go with: Salesforce NPSP
Want the highest-rated option?
Neither has been rated yet.
Go with: Salesforce NPSP
Value user reviews?
Neither has user reviews yet.
Go with: Salesforce NPSP
3 Questions to Help You Decide
What's your budget?
Salesforce NPSP is free. BetterImpact is paid. Go with Salesforce NPSP if free matters most.
What's your use case?
Salesforce NPSP is a crm tool. BetterImpact is in volunteer management. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Salesforce NPSP
- Completely free
- Our pick for this comparison
BetterImpact
- Better fit for volunteer management
The Bottom Line
Salesforce NPSP is our pick.
Frequently Asked Questions
Is Salesforce NPSP or BetterImpact better?
Salesforce NPSP scores high/100 in our evaluation. Salesforce NPSP is free and BetterImpact is paid.
What are Salesforce NPSP and BetterImpact used for?
Salesforce NPSP: Empower your nonprofit to achieve greater impact with a unified CRM platform.. BetterImpact: Automate volunteer, member, and client management to maximize impact and minimize administrative burden..
What does Salesforce NPSP cost vs BetterImpact?
Salesforce NPSP is completely free. BetterImpact is a paid tool. Visit their websites for detailed pricing.