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Salesforce NPSP

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Empower your nonprofit to achieve greater impact with a unified CRM platform.

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TL;DR - Salesforce NPSP

  • Unified CRM platform tailored for nonprofits to manage all stakeholder relationships.
  • Leverages AI (Einstein) for automation in tasks like reporting, grant tracking, and meeting summaries.
  • Offers 10 free licenses for eligible nonprofits through the Power of Us Program, with discounted rates for additional licenses.
Pricing: Free forever
Best for: Individuals & startups
4.3/5 across review platforms

Pros & Cons

Pros

  • Significantly improves decision-making speed for nonprofits
  • Enhances collaboration across teams
  • Provides a comprehensive, unified view of all stakeholders
  • Offers AI tools to automate administrative tasks and generate insights
  • Eligible nonprofits receive 10 free licenses and discounted rates for additional licenses

Cons

  • Requires initial setup and customization to align with specific organizational needs
  • Learning curve for new users unfamiliar with the Salesforce ecosystem

Ratings Across the Web

4.3(1,007 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Fundraising management with data intelligence and insightsNonprofit Marketing and Engagement for personalized community outreachProgram and Outcome Management for scalable program deliveryGrantmaking tracking, management, and funding program deliveryVolunteer Management setup, tracking, and organizationAI-powered client meeting summaries and program performance reports (Einstein)AI-powered grant progress tracking and application summarization (Einstein)Unified platform for IT operations, collaboration, and insights

Pricing Plans

Free Trial

Nonprofit Cloud or Sales/Service Cloud (Power of Us Program)

Free

  • 10 licenses

What is Salesforce NPSP?

Editorial review
Salesforce Nonprofit Cloud (NPSP) is a comprehensive CRM software specifically designed for nonprofit organizations. It provides a 360-degree view of all stakeholders, including donors, program participants, volunteers, and clients, enabling improved relationship management and personalized engagement. The platform consolidates data that would otherwise be spread across multiple systems, streamlining operations and fostering collaboration. Nonprofit Cloud offers specialized functionalities for fundraising, marketing and engagement, program and outcome management, grantmaking, and volunteer management. It leverages AI capabilities, such as Einstein, to automate tasks like summarizing meeting notes, generating program performance reports, and tracking grant progress, freeing up valuable time for nonprofit staff. The platform is built on the secure Salesforce infrastructure, ensuring reliability and scalability for organizations of all sizes, from social services to humanitarian aid and environmental groups.

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Salesforce NPSP FAQ

How does the Einstein AI feature specifically assist with grant management within Nonprofit Cloud?

Einstein AI in Nonprofit Cloud can automatically create summaries of how a grant is tracking against its indicators. It can also generate distilled versions of grant applications, making them easier to review and approve by board members, thereby saving significant time in the grant lifecycle.

Beyond standard CRM functions, what specific industry verticals within the nonprofit sector does Salesforce Nonprofit Cloud cater to?

Salesforce Nonprofit Cloud offers tailored solutions for a wide range of nonprofit verticals, including Social Services, Humanitarian and Crisis Relief, Environment, Nature, and Energy, Affordable Housing, United Nations and iNGOs, Philanthropy and Foundations, and Affiliation and Membership Organizations.

What is the 'Power of Us Program' and how does it benefit eligible nonprofit organizations?

The 'Power of Us Program' provides eligible nonprofit organizations with 10 free Salesforce Nonprofit Cloud or Sales/Service Cloud licenses. For any additional licenses required beyond the initial 10, nonprofits receive significant discounts, ensuring they can access full Salesforce functionality at a reduced cost.

Can Nonprofit Cloud integrate data from various existing systems that a nonprofit might be using?

Yes, a core benefit of Nonprofit Cloud is its ability to eliminate data silos. It is designed to aggregate all data related to residents, property, assets, and other stakeholder interactions onto a single platform, thereby improving efficiency and providing a unified view that would otherwise be spread across multiple disparate systems.

How does Nonprofit Cloud support organizations focused on environmental or energy initiatives?

For organizations focused on Environment, Nature, and Energy, Nonprofit Cloud provides tools to give decision-makers actionable data insights. This enables them to better understand their impact, track initiatives, and make informed choices for greater environmental outcomes.

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