How does Blackbaud Raiser’s Edge NXT's AI specifically identify major gift prospects and suggest ask amounts?
The platform utilizes AI screenings built on robust fundraising data to automatically identify supporters with a high capacity and propensity to give. For suggested ask amounts, the AI analyzes donor history and other relevant data points to provide optimized recommendations designed to maximize individual donor giving.
Can Blackbaud Raiser’s Edge NXT integrate with our existing communication and productivity tools, such as Microsoft 365 or Gmail?
Yes, Blackbaud Raiser’s Edge NXT is designed for integration with common third-party applications, including Gmail and Microsoft 365. This allows for a more unified tech stack and a 360-degree view of donor interactions by connecting marketing, events, and alumni outreach data with donor records.
What kind of tasks can the Blackbaud AI chat assist with, beyond generating reports and emails?
Beyond generating reports and emails, the Blackbaud AI chat allows users to use natural language to ask for lists, identify next actions to take, and expedite various repetitive tasks, thereby supercharging donor cultivation and stewardship efforts.
How does the 'Complete Cover™' feature help maximize revenue from online donations?
The 'Complete Cover™' feature provides fee-free and donor cover options for online donations. This means that processing fees can be covered by the donor or Blackbaud, ensuring that your organization receives the full intended donation amount, thereby maximizing revenue from every securely processed payment.
What level of customization is available for analytics and reporting within Raiser’s Edge NXT?
Blackbaud Raiser’s Edge NXT offers custom analytics tailored to your organization’s unique targeting needs. It also provides comprehensive dashboards and reporting for unparalleled insights and transparency, including campaign optimization, revenue forecasting, and performance visualizations backed by generative AI.