Salesforce Nonprofit Cloud
UnclaimedEmpower your nonprofit with intelligent CRM to drive impact, manage programs, and engage your community.
Visit WebsiteTL;DR - Salesforce Nonprofit Cloud
- Provides a unified CRM platform tailored for nonprofit organizations.
- Leverages AI (Einstein) to automate tasks, summarize data, and enhance decision-making for various nonprofit functions.
- Supports comprehensive management of fundraising, programs, grants, volunteers, and stakeholder engagement across diverse nonprofit sectors.
Pricing: Free forever
Best for: Individuals & startups
4.1/5 across review platforms
Pros & Cons
Pros
- Significantly improves decision-making speed and collaboration across teams.
- Offers 10 free licenses for eligible nonprofits through the Power of Us Program.
- Provides AI capabilities to automate administrative tasks and generate actionable insights.
- Consolidates all stakeholder data into a single, integrated platform, eliminating data silos.
- Designed to support a broad spectrum of nonprofit types and use cases.
Cons
- Requires a learning curve due to the breadth and depth of features.
- Additional licenses beyond the initial 10 free ones are discounted but still incur costs.
Ratings Across the Web
4.1(87 reviews)
Ratings aggregated from independent review platforms. Learn more
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Key Features
Fundraising management with data intelligence and insightsNonprofit marketing and engagement with personalized experiencesProgram and outcome management at scaleNonprofit IT operations for secure collaboration and productivityGrantmaking tracking, management, and deliveryVolunteer management setup and trackingAI-powered summaries for client meetings and program performanceAI-generated grant tracking and application summaries
Pricing Plans
Free TrialSalesforce Starter
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What is Salesforce Nonprofit Cloud?
Salesforce Nonprofit Cloud is a comprehensive CRM software specifically designed to help nonprofit organizations manage their relationships and interactions with all stakeholders, including donors, program participants, volunteers, and clients. It provides a unified platform to consolidate data, eliminate silos, and deliver personalized experiences across all engagement points. The platform leverages AI capabilities, powered by Einstein, to automate tasks, generate insights, and enhance decision-making in areas like client meeting summaries, program performance tracking, and grant application reviews.
This solution is built to support a wide range of nonprofit operations, from fundraising and marketing to program and outcome management, grantmaking, and volunteer coordination. It caters to diverse sectors such as social services, humanitarian relief, environmental organizations, affordable housing, and philanthropic foundations, enabling them to scale programs, track impact, and foster stronger community engagement through a 360-degree view of every interaction. The platform also includes tools for IT operations, ensuring secure collaboration and increased productivity.
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Salesforce Nonprofit Cloud FAQ
How does Einstein AI specifically assist with grantmaking within Nonprofit Cloud?
Einstein AI streamlines grantmaking by generating summaries of how a grant is tracking towards its indicators. It can also create distilled versions of grant applications, making them easier to review by board members or other stakeholders, thereby saving time and accelerating the approval process.
What is the 'Power of Us Program' and how does it benefit eligible nonprofits using Salesforce Nonprofit Cloud?
The Power of Us Program provides eligible nonprofits with 10 free Salesforce Nonprofit Cloud or Sales/Service Cloud licenses. For any additional licenses required beyond these initial 10, the program offers significant discounts, ensuring nonprofits can access the full functionality at a reduced cost.
Can Nonprofit Cloud be used by organizations focused on environmental conservation or affordable housing initiatives?
Yes, Nonprofit Cloud is designed to support a diverse range of sectors. For environmental organizations, it provides actionable data insights for decision-makers. For affordable housing, it aggregates all resident, property, and asset data on a single platform to build resident-centric relationships at scale.
How does Nonprofit Cloud ensure a unified view of stakeholders when an organization's data might be spread across multiple systems?
Nonprofit Cloud addresses disconnected data through Salesforce Data 360 and MuleSoft. Data 360 unifies data from any source into a comprehensive, trusted view, while MuleSoft, an integration and API platform, connects data from various systems, including mainframes, to create a complete 360-degree view of all stakeholders.
What kind of AI-powered insights can be generated for program management?
For program management, Einstein AI can generate a summary of all notes from previous meetings with a client or provide a comprehensive program performance summary with a single click. This helps program managers quickly grasp the status and history of their initiatives.
Source: salesforce.com