Salesforce Nonprofit Cloud vs Zeffy: Which is Better in 2026?
Choosing between Salesforce Nonprofit Cloud and Zeffy comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Salesforce Nonprofit Cloud wins this matchup. HubSpot is our overall CRM pick. HubSpot is our free CRM pick. Pick Zeffy if you need fundraising.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Salesforce Nonprofit Cloud
Empower your nonprofit with intelligent CRM to drive impact, manage programs, and engage your community.
Best for you if:
- • You want significantly improves decision-making speed and collaboration across teams
- • You want offers 10 free licenses for eligible nonprofits through the Power of Us Program
Zeffy
All-in-one free fundraising and CRM for nonprofits
Best for you if:
- • You want genuinely free with no paid tier: no platform fee, no processing fee, no contact limit and nothing gated behind an upgrade
- • You want zeffy absorbs the card processing costs, so the organization receives the full amount a donor gives, whether or not that donor adds a contribution
| At a Glance | Salesforce Nonprofit Cloud | Zeffy |
|---|---|---|
Starts at | FreeFree tier available | FreeFree tier available |
Best For | CRM | Fundraising |
Rating | 4.4/5 | 4.9/5 |
Free plan | Yes | Yes |
Choose Salesforce Nonprofit Cloud or Zeffy?
Choose Salesforce Nonprofit Cloud if
Empower your nonprofit with intelligent CRM to drive impact, manage programs, and engage your community.
- You want significantly improves decision-making speed and collaboration across teams
- You want offers 10 free licenses for eligible nonprofits through the Power of Us Program
- Your work is CRM-shaped, not fundraising-shaped
Choose Zeffy if
All-in-one free fundraising and CRM for nonprofits
- You want genuinely free with no paid tier: no platform fee, no processing fee, no contact limit and nothing gated behind an upgrade
- You want zeffy absorbs the card processing costs, so the organization receives the full amount a donor gives, whether or not that donor adds a contribution
- Your work is fundraising-shaped, not CRM-shaped
| Feature | Salesforce Nonprofit Cloud | Zeffy |
|---|---|---|
| Pricing Model | Free | Free |
| User Rating | ★4.4/5 129 reviews | ★4.9/5 3,091 reviews |
| Categories | CRMNonprofit Tools | FundraisingNonprofit Tools |
In-Depth Analysis
Salesforce Nonprofit Cloud
Empower your nonprofit with intelligent CRM to drive impact, manage programs, and engage your community.
This opaque pricing model is best for larger nonprofits with complex needs and dedicated budget for enterprise solutions.
Watch out
Add-on app exchange solutions
Strengths
- +Significantly improves decision-making speed and collaboration across teams.
- +Offers 10 free licenses for eligible nonprofits through the Power of Us Program.
- +Provides AI capabilities to automate administrative tasks and generate actionable insights.
- +Consolidates all stakeholder data into a single, integrated platform, eliminating data silos.
- +Designed to support a broad spectrum of nonprofit types and use cases.
Weaknesses
- -Requires a learning curve due to the breadth and depth of features.
- -Additional licenses beyond the initial 10 free ones are discounted but still incur costs.
Key features
Zeffy
All-in-one free fundraising and CRM for nonprofits
Strengths
- +Genuinely free with no paid tier: no platform fee, no processing fee, no contact limit and nothing gated behind an upgrade
- +Zeffy absorbs the card processing costs, so the organization receives the full amount a donor gives, whether or not that donor adds a contribution
- +Fundraising and the donor CRM are one system, so a ticket buyer, an auction bidder and a member all land on the same contact record
- +Automated tax receipts, payment confirmations and thank-you emails out of the box
- +In-person card payments and cash logging from a phone, with no hardware to buy
Weaknesses
- -Nonprofits only. An individual, an informal group or a business cannot open an account, and eligibility needs an EIN or local equivalent plus a bank account in the organization's name
- -No auctioneer-led live bidding, paddle raise or fund-a-need, and no live streaming for a hybrid gala, so a large seated event run from a stage is better served elsewhere
- -No SMS or text-to-give marketing, and no volunteer management
Key features
Pricing: Salesforce Nonprofit Cloud vs Zeffy
| Plan | Salesforce Nonprofit Cloud | Zeffy |
|---|---|---|
| Tier 1 | Contact us Salesforce Starter | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on Salesforce Nonprofit Cloud pricing and Zeffy pricing.
Who Should Use What?
On a budget?
Both are free. Compare plans on their websites.
Go with: Salesforce Nonprofit Cloud
Want the highest-rated option?
Salesforce Nonprofit Cloud: 4.4/5 (129 reviews). Zeffy: 4.9/5 (3,091 reviews).
Go with: Zeffy
Value user reviews?
Salesforce Nonprofit Cloud: 129 reviews (4.4/5). Zeffy: 3,091 reviews (4.9/5).
Go with: Zeffy
3 Questions to Help You Decide
What's your budget?
Both are free. Pricing won't help you decide here.
What's your use case?
Salesforce Nonprofit Cloud is a CRM tool. Zeffy is in fundraising. Pick the category that matches your needs.
How important are ratings?
Zeffy is rated higher: 4.9/5 vs 4.4/5.
Key Takeaways
Salesforce Nonprofit Cloud
- Completely free
- Our pick for this comparison
Zeffy
- Higher user rating: 4.9/5 vs 4.4/5
- Larger review base (3,091 reviews)
- Better fit for fundraising
The Bottom Line
Salesforce Nonprofit Cloud wins this matchup. HubSpot is our overall CRM pick. HubSpot is our free CRM pick.
Frequently Asked Questions
Is Salesforce Nonprofit Cloud or Zeffy better?
Salesforce Nonprofit Cloud is rated in our evaluation. Both are free.
What are Salesforce Nonprofit Cloud and Zeffy used for?
Salesforce Nonprofit Cloud: Empower your nonprofit with intelligent CRM to drive impact, manage programs, and engage your community.. Zeffy: All-in-one free fundraising and CRM for nonprofits.
What does Salesforce Nonprofit Cloud cost vs Zeffy?
Salesforce Nonprofit Cloud is completely free. Zeffy is completely free. Visit their websites for detailed pricing.