Salesforce Nonprofit Cloud vs Zeffy: Which is Better in 2026?
Choosing between Salesforce Nonprofit Cloud and Zeffy comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Salesforce Nonprofit Cloud is our overall pick for CRM workflows. Pick Zeffy if you need fundraising.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Salesforce Nonprofit Cloud
Empower your nonprofit with intelligent CRM to drive impact, manage programs, and engage your community.
Best for you if:
- • You need CRM features specifically
- • Provides a unified CRM platform tailored for nonprofit organizations.
- • Leverages AI (Einstein) to automate tasks, summarize data, and enhance decision-making for various nonprofit functions.
Zeffy
All-in-one fundraising platform with zero fees for nonprofits.
Best for you if:
- • You need fundraising features specifically
- • 100% free fundraising platform for nonprofits.
- • Covers all transaction and platform fees.
| At a Glance |  Salesforce Nonprofit Cloud |  Zeffy |
|---|---|---|
Starts at | FreeFree tier available | FreeFree tier available |
Best For | CRM | Fundraising |
Rating | 4.1/5 | 4.8/5 |
Free plan | Yes | Yes |
Choose Salesforce Nonprofit Cloud or Zeffy?
Choose Salesforce Nonprofit Cloud if
Empower your nonprofit with intelligent CRM to drive impact, manage programs, and engage your community.
- Significantly improves decision-making speed and collaboration across teams.
- Offers 10 free licenses for eligible nonprofits through the Power of Us Program.
- Provides AI capabilities to automate administrative tasks and generate actionable insights.
- Your work is CRM-shaped, not fundraising-shaped
Choose Zeffy if
All-in-one fundraising platform with zero fees for nonprofits.
- Truly 100% free with no hidden fees, platform fees, or transaction fees.
- Nonprofits keep 100% of all funds raised.
- Comprehensive suite of fundraising tools in one platform.
- Your work is fundraising-shaped, not CRM-shaped
| Feature | Salesforce Nonprofit Cloud | Zeffy |
|---|---|---|
| Pricing Model | Free | Free |
| User Rating | ★4.1/5 87 reviews | ★4.8/5 880 reviews |
| Categories | CRMNonprofit Tools | FundraisingNonprofit Tools |
In-Depth Analysis
Salesforce Nonprofit Cloud
Empower your nonprofit with intelligent CRM to drive impact, manage programs, and engage your community.
Strengths
- +Significantly improves decision-making speed and collaboration across teams.
- +Offers 10 free licenses for eligible nonprofits through the Power of Us Program.
- +Provides AI capabilities to automate administrative tasks and generate actionable insights.
- +Consolidates all stakeholder data into a single, integrated platform, eliminating data silos.
- +Designed to support a broad spectrum of nonprofit types and use cases.
Weaknesses
- -Requires a learning curve due to the breadth and depth of features.
- -Additional licenses beyond the initial 10 free ones are discounted but still incur costs.
Key features
Zeffy
All-in-one fundraising platform with zero fees for nonprofits.
Strengths
- +Truly 100% free with no hidden fees, platform fees, or transaction fees.
- +Nonprofits keep 100% of all funds raised.
- +Comprehensive suite of fundraising tools in one platform.
- +Automates administrative tasks like tax receipts.
- +Supports various payment methods for donor convenience.
Weaknesses
- -Relies on optional donor tips for its business model, which might not always cover all costs.
- -May not offer the same level of advanced features or integrations as some paid enterprise solutions.
Key features
Pricing: Salesforce Nonprofit Cloud vs Zeffy
| Plan | Salesforce Nonprofit Cloud | Zeffy |
|---|---|---|
| Tier 1 | Contact us Salesforce Starter | Free Free |
Pricing verified from each vendor's public pricing page. Compare in detail on Salesforce Nonprofit Cloud pricing and Zeffy pricing.
Who Should Use What?
On a budget?
Both are free. Compare plans on their websites.
Go with: Salesforce Nonprofit Cloud
Want the highest-rated option?
Salesforce Nonprofit Cloud: 4.1/5 (87 reviews). Zeffy: 4.8/5 (880 reviews).
Go with: Zeffy
Value user reviews?
Salesforce Nonprofit Cloud: 87 reviews (4.1/5). Zeffy: 880 reviews (4.8/5).
Go with: Zeffy
3 Questions to Help You Decide
What's your budget?
Both are free. Pricing won't help you decide here.
What's your use case?
Salesforce Nonprofit Cloud is a CRM tool. Zeffy is in fundraising. Pick the category that matches your needs.
How important are ratings?
Zeffy is rated higher: 4.8/5 vs 4.1/5.
Key Takeaways
Salesforce Nonprofit Cloud
- Completely free
- Our pick for this comparison
Zeffy
- Higher user rating: 4.8/5 vs 4.1/5
- Larger review base (880 reviews)
- Better fit for fundraising
The Bottom Line
Salesforce Nonprofit Cloud is our pick.
Frequently Asked Questions
Is Salesforce Nonprofit Cloud or Zeffy better?
Salesforce Nonprofit Cloud is rated in our evaluation. Both are free.
What are Salesforce Nonprofit Cloud and Zeffy used for?
Salesforce Nonprofit Cloud: Empower your nonprofit with intelligent CRM to drive impact, manage programs, and engage your community.. Zeffy: All-in-one fundraising platform with zero fees for nonprofits..
What does Salesforce Nonprofit Cloud cost vs Zeffy?
Salesforce Nonprofit Cloud is completely free. Zeffy is completely free. Visit their websites for detailed pricing.